Human Resources Assistant-Full Time-Days

Cape Fear Valley Health

1d•Onsite

About The Position

Serves as the face of the Human Resources office, providing excellent customer service to those entering the building or calling in on the phone. Must have strong communication skills, excellent organization skills, and ability to multi-task with high-volume. Performs a variety of human resource functions such as onboarding new hires, ensuring accurate completion of new hire paperwork, processing new hires I-9 into E-Verify System, assisting applicants with applying for employment through in-house kiosk or online instructions. Must have the ability to flex their work schedule when needed.

Requirements

High school diploma or equivalent required
2 years of human resources and/or administrative experience required
Experience with human resources functions and procedures required (i.e., employment verifications, I-9 verification, tax forms, job descriptions, etc.)
Ability to handle sensitive and confidential information and attention to detail
Ability to multi-task and handle high volume
Ability to work independently and team player
Ability to be a self-starter and have a strong work ethic
Typing skills of 45 wpm
Skilled in Microsoft Office Suite with intermediate proficiency with Excel
Ability to read, understand, and review documents for accuracy and relevant information
Excellent interpersonal and customer service skills to deal successfully with the public, in person and over the telephone
Strong verbal and written communication skills
Physical ability and mobility to work in an office setting
Stand or sit for prolonged periods of time
Occasionally stoop, bend, kneel, crouch, reach, climb and twist
Ability to lift up to 15 pounds at times
Carry, push, and/or pull light to moderate amounts of weight
Ability to operate office equipment requiring repetitive hand movement and fine motor coordination including use of a computer keyboard
Hearing, visual acuity and clear verbal communication to effectively exchange information and assist customers

Nice To Haves

College level course work in human resources management preferred
Experience with human resources functions and procedures required (i.e., employment verifications, I-9 verification, tax forms, job descriptions, etc.)
Knowledge of HR Information Systems to include Applicant Tracking system preferred

Responsibilities

Greets visitors, applicants, and staff with courtesy, respect and in a helpful and timely manner
Directs visitors, applicants, and staff members to the appropriate departmental representative
Ensures that reception desk is not left unattended
Assists applicants with applying for employment through in-house kiosk or online instructions
Explains application process to applicants and answers general questions as needed
Directs applicants to the appropriate recruiter for more detailed questions regarding the recruitment process
Demonstrates excellent telephone skills by handling all calls in courteous and professional manner with no verifiable complaints by the third ring
Verifies all new hire I-9 information into the E-Verify system and ensures process is completed within the timeframe allotted
Contact new hires if non-confirmation is received and follows up in a timely manner to ensure the process is complete
Monitors Precheck dashboard for all alerts and announcements
Provides verification of past/present employment in accordance with established policy
Makes ID badges for new hires; current employees; students; volunteers; etc. according to established guidelines
Assists with coordination of in-processing/out-processing of students
Other duties as assigned