Human Resources and Operations Generalist

TireHub • Atlanta, GA

35d • Onsite

About The Position

The HR & OPS Generalist (Office Manager) oversees all administrative functions and office operations, exercising independent judgment on matters of significance affecting business operations, facility management, and vendor relationships. This role serves as a key liaison between leadership and staff, with authority to enforce policies, manage budgets, and make decisions regarding office management and administrative services. The position also provides support to benefits & leave administration, HRIS data management, HR change management, HR policy creation and management, and learning and development. The HR Generalist operates with substantial autonomy. Visit www.TireHub.com/Careers to learn more. The HR & OPS Generalist (Office Manager) role reports to the Organizational Development & HR Compliance Manager. When you say YES to something bigger: Premium Free Hubber-Health Insurance TireHub funded Health Savings Account Additional benefit options including TireHub paid short/long term disability and life insurance benefits Paid vacation and holidays Parental leave programs Build your financial future with 401(k) including TireHub match Access to tire discounts, perks, and so much more! Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more. The individual must exhibit the following core TireHub commitments: Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or related field preferred.
• Minimum of 3-5 years of experience in Office Management HR support, HR administration, or HR generalist role.
• Experience in office management or administrative coordination.
• Proficiency with HRIS systems, applicant tracking systems, and benefits administration platforms (UKG, Workday, ADP, or similar platforms).
• Strong ability to build and maintain relationships with vendors, customers and employees.
• Excellent interpersonal, verbal and written communication skills with ability to handle sensitive situations professionally.
• Strong customer service orientation with ability to build trust-based relationships.
• Event planning and coordination experience.
• Demonstrated ability to work independently and as part of a team.
• Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace) and familiarity with technology platforms such as SharePoint.
• Ability to maintain a neat, clean, and professional appearance.

Nice To Haves

• Strong understanding of HR practices, employment law fundamentals, and compliance requirements.
• HR Certification (PHR, SHRM-CP) or actively pursuing certification.
• Working knowledge of HR functions including benefits, leave administration, recruiting, and employee relations.
• Experience managing budgets, vendor relationships, and event coordination.
• Experience with leave of absence administration (FMLA, ADA, STD/LTD).
• Experience with benefits enrollment and vendor management.
• Familiarity with Workforce Management systems and time tracking platforms.

Responsibilities

• Manages Hub office budget with independent authority to allocate resources, approve expenditures within assigned limits, and make purchasing decisions for events, meals, office supplies, and maintenance.
• Develops and implements business continuity and emergency preparedness plans, making independent decisions regarding protocols, resource allocation, and response procedures.
• Manages Hub related special projects on behalf of executive leadership, exercising judgment in determining project scope, timelines, resource needs, and implementation strategies.
• Ensures timely office mail distribution, package shipping/receiving, and phone system support.
• Serves as executive leadership's representative for office-related inquires and promptly resolves issues.
• Ensures efficient and professional office operations including mail distribution, package shipping/receiving, and phone system support.
• Coordinates company promotional items, to include business cards.
• Ensures compliance with office-related regulations, including OSHA workplace safety requirements, ADA accessibility standards, and local building codes.
• Conducts risk assessments of office operations, identifying potential liabilities and implementing corrective measures.
• Manages access security and coordinates with building management on security badges, access tracking, and facility needs.
• Serves as the primary point of contact and authorized company representative for building management, landlords, and property services.
• Evaluates and recommends facility space planning decisions, including office layouts, expansion needs, and workspace allocation, with authority to implement approved plans.
• Manages seating arrangements for employees and visitors, including workspace assignments and reconfigurations.
• Maintains office cleanliness through vendor management and ensures immediate resolution f facility issues.
• Independently resolves vendor performance issues including determine whether to continue relationship, impose penalties, or seek alternative providers.
• Coordinates with vendors to ensure quality service and cost-effectiveness.
• Establishes and maintains inventory management systems for office supplies, proactively ordering necessary items.
• Manages kitchen supplies and general office inventory.
• Welcomes and assists visitors and employees while maintaining professional demeanor.
• Manages check-in/check-out systems and employee/visitor badge processes.
• Creates positive first impressions and maintains professions reception area.
• Plans and executes company events including employee celebrations, meetings, and special occasions.
• Coordinates logistics for offsite corporate events and gatherings.
• Manages all catering needs including, weekly office lunches, executive board lunches and meetings, training sessions and employee events, Dietary restrictions and special requests.
• Manages conference room scheduling, AV setup and event logistics.
• Assists with employee inquiries regarding HR policies, benefits, leave of absence, and workplace concerns and have the autonomy to escalate as appropriate.
• Sends gifts to employees for life events and special occasions.
• Administers employee benefits programs and leave of absence programs including FMLA, ADA, DPL, short-term/long-term disability.
• Processes personnel actions including promotions, transfers, and salary changes, as needed.
• Supports the HRBPs with change management workflow approvals within the HRIS system.
• Assists with time management audits in Workforce Ready.
• Maintains data integrity and confidentiality of sensitive employee information.
• Supports compliance initiatives including required postings, I-9 verification, Equifax/Department of Labor (DOL)responses and HR audits.
• Maintains knowledge of federal and state employment laws and regulations.
• Understands and helps update and answer questions for HR policies and procedures.
• Ensures proper documentation and record retention.
• Coordinates onboarding logistics including workplace setup, technology provisions, and first-day coordination.
• Welcomes new hires and provides comprehensive office tours.
• Schedules and coordinates in-person employee training at the Hub.
• Tracks training completion using learning management systems.
• Arranges meeting rooms and meal logistics for employees traveling to the Hub for training.
• Adheres to all TireHub policies, procedures, and guidelines.
• Participates and maintains ongoing training requirement through in-class, in-person, or computer-based learning modules as assigned.
• Completes other tasks assigned by the Human Resources leadership, or another member of executive leadership, as requested.

Benefits

• Premium Free Hubber-Health Insurance
• TireHub funded Health Savings Account
• Additional benefit options including TireHub paid short/long term disability and life insurance benefits
• Paid vacation and holidays
• Parental leave programs
• Build your financial future with 401(k) including TireHub match
• Access to tire discounts, perks, and so much more!
• Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 1,001-5,000 employees