Human Resource & Office Admin Intern
About The Position
The Better Business Bureau, MN and ND is currently seeking a motivated college student to be our summer HR & Office Administration Intern, onsite at our Burnsville, MN office. About Us BBB is an international non-profit network consisting of 94 BBBs across North America. BBB is one of the most recognized and trusted brands in the nation. We are supported by 6,900 Accredited Business, all of whom share BBB’s vision for an ethical marketplace where buyers and sellers trust each other. When you join the team at Better Business Bureau, you will find a culture that is future-focused, supportive, and highly collaborative. We encourage each other to embody BBB’s mission of building trust, integrity, and ethics. We value innovation, hard work, and a continued commitment to learning. We value diversity and inclusion. We make space for opportunities to recharge and cultivate deeper relationships among colleagues thanks to various office committee initiatives. The HR & Office Administration Intern will gain hands-on experience by supporting the daily operations of our Human Resources and Office Administration functions. This internship provides meaningful exposure to HR administration, employee engagement initiatives, internal communications, and general office operations, while working closely with the Vice President of Human Resources and the Office & HR Administrator. Position Summary The HR & Office Administration Intern supports a variety of administrative and human resources activities that contribute to a positive employee and visitor experience. The intern assists with HR documentation, internal communications, employee engagement initiatives, event coordination, and front office support, while learning core HR and organizational processes.
Requirements
- Currently enrolled in a bachelor’s degree in Human Resources, Business Management, or Office Administration program
- Strong written and verbal communication skills
- Exceptional customer service and interpersonal skills
- Strong organizational and time-management abilities, with attention to detail
- Ability to manage multiple priorities and adapt to new responsibilities
- Self-motivated, dependable, and willing to take initiative
- Demonstrated ability to collaborate with individuals at all levels of the organization
- Proficiency with Microsoft Office (Word, Excel, Outlook); experience with PowerPoint and Teams a plus. BBB will train interns on these programs as needed, along with Microsoft Copilot AI
- Bilingual skills are a plus
Responsibilities
- Assist with HR administrative tasks, including creating and updating documents such as policies, job aids, and internal resources
- Enhance efficiency of tasks using Microsoft Copilot AI within Outlook, Teams, and other Microsoft 365 apps
- Support internal communications, including employee recognition emails, benefit and wellness communications, and webinar invitations
- Maintain and update organizational charts and HR records as needed
- Assist with employee engagement initiatives, including Lunch & Learn programs and training activities
- Support new hire processes and general HR administration
- Participate as a member of the “Fun Patrol” and “Wellness” Committee, assisting with planning and hosting employee events
- Assist with various HR projects and programs that support a positive workplace culture
- Provide coverage for the front lobby and reception area as needed, ensuring a welcoming and professional environment
- Greet accredited businesses, visitors, employees, tenants, and partners
- Provide general administrative support to the office and various departments, including employee services, mail, shipping, office supplies, and copier support
- Assist with planning, coordinating, and supporting employee meetings, events, and activities
- Support office operations that enhance the overall employee and visitor experience
Benefits
- Hands-on experience working with HR professionals in a nonprofit organization
- Exposure to HR operations, employee engagement, and office administration
- Learn how AI-powered tools support modern HR operations and administrative workflows
- Opportunity to build professional skills and workplace confidence
- Networking opportunities with BBB staff and community partners
- Consideration for future employment opportunities
- Gain experience with BBB – the largest business association in the upper Midwest.
- Participate in BBB scam education initiatives, community events & presentations.
- Gain exposure to BBB’s broad network of businesses, community entities and the BBB Board of Directors (Attend & observe a Board of Director’s Meeting).
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Number of Employees
11-50 employees
