HUMAN RESOURCE MANAGER (AUSTIN, TEXAS)

Compass Group•Austin, TX

1d•Onsite

About The Position

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable. We asked some of our associates why they love working for Touchpoint. Click here to see what they said!Job Summary:TouchPoint is seeking an experienced and strategic Human Resources Manager to support our frontline associates and operational leadership teams across 13 hospitals within the Austin/Waco,Texas market. This role partners closely with site leadership to drive employee engagement, staffing efficiency, training, compliance, and HR operational excellence across the assigned hospital or regional footprint

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
3–5+ years of HR generalist or HR manager experience; multi‑site or healthcare experience strongly preferred.
Strong knowledge of employment law, employee relations, and workforce compliance.
Excellent communication, coaching, and conflict-resolution skills.
Ability to work independently in a fast-paced, service-driven environment.

Responsibilities

Multi‑Site HR Support
Provide HR leadership and operational support across 13 Texas‑based hospitals, traveling between sites as needed to meet business demands.
Employee Relations & Engagement
Serve as primary HR contact for associate relations matters; conduct investigations, coach leaders, and guide resolution steps.
Promote a positive workplace culture aligned with TouchPoint values.
Lead engagement initiatives, communication strategies, recognition programs, and retention efforts.
Recruitment & Staffing
Partner with hiring managers across all hospitals to forecast staffing needs and support recruitment strategies.
Ensure efficient onboarding, new-hire orientation, and compliance with hiring requirements.
Monitor turnover, staffing trends, and workforce analytics across the Texas market.
Training & Development
Train leaders on HR processes, policy interpretation, performance management, progressive discipline, and documentation.
Conduct frontline orientation in the Texas market on a bi-monthly basis.
HR Operations & Compliance
Ensure compliance with federal, state, and local employment laws as well as individual hospital policies.
Maintain accurate HRIS data, personnel files, and reporting.
Strategic Partnership
Collaborate with operational leaders to align HR strategies with facility and regional goals.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)