Human Resource Manager

Pinehurst Surgical Clinic PA•Pinehurst, NC

21h

About The Position

Working under the direction of the HR Director, this role is responsible for day-to-day HR operations, with a strong emphasis on benefits administration, employee relations, HR systems, and project implementation. The HR Manager serves as a key operational partner to management and employees, helps implement HR strategies and initiatives, and promotes a positive, professional, and compliant work environment. Experience with Paylocity is highly preferred.

Requirements

Bachelor’s degree in human resources, business administration, or a related field (required)
5+ years of progressive HR generalist experience, with significant benefits administration responsibility
Prior experience supervising staff required
Experience environment preferred supporting clinical and non-clinical staff in a healthcare or similarly complex
Experience with Paylocity highly preferred
Strong working knowledge of employee benefits and HR compliance
Excellent written, verbal, and interpersonal communication skills
Proven ability to manage projects and multiple priorities effectively
High level of professionalism, discretion, and sound judgment
Strong work ethic with a positive, solution-oriented attitude
Ability to build effective relationships with physicians, leaders, and staff

Nice To Haves

HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred

Responsibilities

Administer and manage employee benefit programs, including medical, dental, vision, life, disability, retirement plans, FSA/HSA, and voluntary benefits, in alignment with direction from the HR Director
Serve as an operational contact with benefits brokers, vendors, and insurance carriers
Support and execute annual open enrollment, including employee communications, education, and system configuration
Ensure accurate enrollment, eligibility tracking, audits, and reconciliations across a diverse workforce
Respond to employee benefit inquiries with professionalism, clarity, and confidentiality
Assist in reviewing benefits utilization, costs, and trends; provide data and recommendations to the HR Director
Support the full employee lifecycle for clinical and non-clinical staff, including recruitment support, onboarding, employee relations, performance management, and offboarding
Provide guidance to managers on employee relations matters, coaching, corrective action, and performance improvement, escalating issues as appropriate
Conduct or assist with workplace investigations in coordination with the HR Director
Implement and maintain HR policies, procedures, and employee handbook content
Support compliance with federal, state, and local employment laws and healthcare-related regulations
Administer Paylocity modules related to benefits and reporting
Maintain data integrity and support system audits and reporting
Train managers and employees on Paylocity self-service tools and HR processes
Partner with payroll and finance teams to support accuracy and efficiency
Coach and support HR staff, as applicable
Provide day-to-day guidance and support while aligning with departmental direction set by the HR Director
Model professionalism, discretion, and a service-oriented approach in a healthcare environment
Lead and participate in HR projects and initiatives assigned by the HR Director, such as process improvements, policy rollouts, compliance updates, and engagement initiatives
Support organizational development, workforce planning, and change management efforts
Promote a respectful, collaborative, and positive workplace culture consistent with Pinehurst Surgical Clinic’s values