Human Resource Business Partner, Retail Operations

CAMPBELL OIL COMPANY INC

11h

About The Position

The Human Resources Business Partner a people-centric field position that provides operational HR Expertise and talent acquisition expertise to Associates in a busy restaurant/c-store environment by assisting with the management and administration of the full Team Member life cycle to include recruiting, hiring, onboarding, compliance, policy enforcement, performance, engagement, retention and offboarding. This position serves as a critical resource and advocate to all applicants, candidates, Managers and Associates in the assigned client group for HR & associate-related questions. The Human Resources Business Partner is a subject matter expert and serves as the first point of contact for questions within the HR Operations team.

Requirements

Bachelor’s degree in Human Resources, Business Administration or related field required.
A minimum of three years’ professional experience in Human Resources administration in a multi-unit environment.
Follows the Core Values of Integrity, Respect, Teamwork, Commitment, and Caring
Communication Proficiency – Excellent written and verbal communication skills
Technical Capacity – General knowledge of various employment laws
Collaboration – Ability to collaborate with business leaders on a regular basis
Time Management – Ability to meet deadlines
Business Acumen – Computer literate using Microsoft Office Suite, knowledge of ADP preferred

Nice To Haves

Professional Human Resources certification preferred but not required; OR
Equivalent combination of education, professional HR experience and HR training/certification.

Responsibilities

Lead a “Boots on the Ground” recruiting approach by market to help keep stores staffed with quality employees.
Conducts field visits to support HR efforts around turnover discussions (exit interviews, stay interviews), associate engagement and periodic investigations.
Post positions on appropriate internal and external sources
Research resumes to source qualified passive candidate pool from external sources
Develop social media content to build the brand and talent pool
Evaluate and screen all potential applicants compared to job description/hiring manager requirements and competencies to determine qualifications
Establish event-based recruiting based on recruiting and relationships with employment agencies, professional associations, educational institutions, and industry contacts in order to source candidates for talent pipeline building
Conduct, coordinate and administer reference, background and other pre-employment surveys and assessments as part of the Recruitment and Selection Process
Coordinate overall administrative support in the recruitment area
Help create formal interview structure and work with our GM’s and DL’s on how to conduct an efficient and effective interview.
Market/administer Associate Referral Program to recruit candidates
Operates as a direct point of contact for Associates of the assigned client group seeking HR partnership/consultation with regards to key HR processes, policies, and programs.
Serves as the first point of contact for questions & guidance needed within the Human Resources Operations team; may assist by addressing more complex inquiries in support of the HR Operations team.
Performs some routine tasks required to administer and execute Human Resource programs including but not limited to compensation, disciplinary matters, disputes and investigations, performance management, productivity, recognition and morale, engagement, and retention.
Manages the new hire process for assigned client group i.e.) facilitate background checks & status updates, associate eligibility verifications and initiates onboarding.
Manages unemployment claims and state issued unemployment chargebacks for assigned client group, ensuring accurate documentation for all claims.
Coordinates verifications of employment, orders motor vehicle records as needed and administers E-Verify process for assigned client group.
Assists in managing turnover reporting, metrics, and action plans for assigned client group, escalating trouble areas to Operations and HR Director.
Manages accuracy and integrity of all data entered the HRIS systems ensuring credible information is available on a timely basis, including but not limited to all terminations, promotions, transfer data, rate changes, and job codes.
Supports and develops future policies, programs, workflows, etc. in support of streamlining various HR operational functions.
Manages employment-related inquiries from applicants, associates, and supervisors, escalating complex and/or sensitive matters to the Human Resources Director.
Leads Team Member disciplinary meetings, investigations, and terminations, working directly with Managers and partnering with the Human Resources Manager.
Maintains compliance with federal, state, and local employment laws and regulations along with recommended best practices; assists HR leadership in reviewing policies and practices to maintain compliance.
Collaborates with field leaders to understand skills and competencies required for openings; recruits, interviews, and facilitates the hiring of qualified job applicants for open positions as requested; may collaborate with managers to identify and draft detailed job descriptions and hiring criteria.
Supports pre-screen application process as needed and selects qualified candidates for further review; may assist with the interview process by attending phone, virtual or live interviews with hiring managers or as part of the pre-screen process.
Collaborates with the hiring manager and other HR staff during the offer process, identifying salary ranges, start dates, etc.
Schedules, coordinates, and participates in job fairs and recruiting events.
Influences, supports, and facilitates organizational change, continuous improvement, and communication.
Establishes and fosters relationships with management, new hires, Associates, and the Human Resources team that enables the HR function to be viewed as an integral part of the business.
Embodies personal leadership qualities through the following: Be in the moment to ensure authentic and humanistic interactions. Continuously volunteer discretionary effort and model desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, having courageous conversations with others when needed, and take personal accountabilities for all responsibilities.
Possesses a service mindset by viewing all HR activities through one of two lenses: the candidate experience and the associate experience. Strives to achieve experiences worth repeating.
Leverages functional expertise and effectiveness to align critical Human Resource principles with business objectives; aligns with and supports organizational transformations, strategic initiatives, and staffing strategies to promote talent and growth.
Identifies threats to the business and recommends effective solutions.
May have additional duties outside of specific client group support activities.