Human Recourses Business Partner- Mercado Operations

Northgate Markets•Anaheim, CA

37d•$95,316 - $121,528•Onsite

About The Position

The Human Resources Business Partner (HRBP) plays a critical strategic role in supporting retail store operations and vendor partnerships. Acting as a trusted advisor to store leadership, this role drives talent strategies, organizational effectiveness, and workforce planning to enable operational excellence and a high-performing culture. The HRBP ensures that HR initiatives are aligned with business goals and tailored to the dynamic needs of the retail environment.

Requirements

Bachelor's degree in Human Resources, Business, or related field; HR certification (e.g., SHRM-SCP, SPHR) preferred.
5+ years of progressive HR experience, including strategic HR support in a retail or field-based environment.
Strong business acumen with the ability to influence and drive results through others.
Excellent interpersonal, coaching, and communication skills.
Ability to thrive in a fast-paced, high-volume, customer-focused environment.
Experience practicing HRBP level work within the Retail Industry
Background or experience in leadership positions, particularly those with indirect influence responsibilities over multi-unit or department organizations
Experience in continuous improvement activities, specifically in leading and executing them across business units or departments
Background and experience in conflict resolution, Labor Relations and employee advocacy
Bilingual - English & Spanish proficiency
Must be available to work one weekend per month and one late shift (evening) per week as needed.

Responsibilities

Partner with regional and store leadership to understand business priorities and translate them into people strategies that drive performance and customer satisfaction.
Align HR initiatives with retail operational goals, including staffing models, labor optimization, and seasonal workforce planning.
Serve as a strategic connector between store teams and vendor partners to ensure cohesive talent and service strategies.
Lead talent planning and succession strategies for store leadership roles, ensuring a strong pipeline of future leaders.
Coach store and district leaders to build leadership capability, drive team engagement, and foster inclusive workplace practices.
Collaborate with Talent Acquisition to support high-volume hiring, onboarding, and retention strategies tailored to retail cycles.
Support organizational change initiatives such as store openings, closings, restructures, and process improvements.
Use workforce analytics to identify trends in turnover, engagement, and productivity, and recommend data-driven solutions to support current location and new store openings.
Champion a culture of agility, accountability, and continuous improvement across store teams.
Provide expert guidance on employee relations matters, ensuring fair and consistent resolution aligned with company values and company policies.
Ensure compliance with federal, state, and local labor laws, including wage and hour regulations, scheduling practices, and safety standards.
Partner with store leaders to proactively address workplace concerns and promote a respectful, inclusive environment.
Conduct investigations as needed.
Serves as Associate Advocate, maintain a strong presence with all associates, ensuring high levels of engagement and positive employee relations
Stays connected to the associates, builds professional relationships and maintains a pulse on the environment
Lead the rollout of HR programs and initiatives across the store, ensuring consistency and relevance to store operations.
Monitor program effectiveness and adapt strategies to meet evolving business and workforce needs.
Collaborate with HR Centers of Excellence (COEs) to lead program rollouts and ensure strong execution aligned with operational needs.