Human Capital Associate

City of New York•New York City, NY

4d•Hybrid

About The Position

Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube. The Human Capital Associate/ Principal Administrative Associate responsibilities will include, but are not limited to: - Collaborate with divisions to assess staffing needs, draft job postings, and ensure compliance with civil service protocols and salary requirements; - Post and monitor positions in internal systems (e.g., NYCAPS/eHire, SmartRecruiters) and on external job boards; - Provide direct support to hiring managers throughout the recruitment process, offering guidance and ensuring timely, accurate responses; - Serve as the main point of contact for selected candidates, managing communications, job offers, and onboarding paperwork (background checks, fingerprinting, financial disclosures, etc.); - Coordinate and facilitate new hire orientations, ensuring a smooth and welcoming transition for all new employees; - Lead recruitment and placement efforts for interns, temps, volunteers, consultants, and other non-civil service employees; - Cultivate partnerships with schools, community organizations, and non-profits to expand talent pipelines for special programs; - Manage civil service appointment list processes, including PRISE monitoring, hiring pool coordination, and list closures; - Provide training and guidance to divisions on appropriate civil service titles, required forms, and 55-a program use; - Conduct parity analyses and collaborate with budget, timekeeping, and payroll teams to ensure accurate implementation of approved actions; and - Represent the agency at job fairs and career information sessions, coordinating event logistics and presentation materials. CLERICAL ASSOCIATE - 10251

Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

Collaborate with divisions to assess staffing needs, draft job postings, and ensure compliance with civil service protocols and salary requirements
Post and monitor positions in internal systems (e.g., NYCAPS/eHire, SmartRecruiters) and on external job boards
Provide direct support to hiring managers throughout the recruitment process, offering guidance and ensuring timely, accurate responses
Serve as the main point of contact for selected candidates, managing communications, job offers, and onboarding paperwork (background checks, fingerprinting, financial disclosures, etc.)
Coordinate and facilitate new hire orientations, ensuring a smooth and welcoming transition for all new employees
Lead recruitment and placement efforts for interns, temps, volunteers, consultants, and other non-civil service employees
Cultivate partnerships with schools, community organizations, and non-profits to expand talent pipelines for special programs
Manage civil service appointment list processes, including PRISE monitoring, hiring pool coordination, and list closures
Provide training and guidance to divisions on appropriate civil service titles, required forms, and 55-a program use
Conduct parity analyses and collaborate with budget, timekeeping, and payroll teams to ensure accurate implementation of approved actions
Represent the agency at job fairs and career information sessions, coordinating event logistics and presentation materials