HSA IT Intern - Systems Operations

HSA Bank, a division of Webster Bank, N.A. • Milwaukee, WI

3d • $21 - $23

About The Position

At HSA Bank, we’re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors. Are you ready to join us? If you're looking for an exciting opportunity to gain real-world work experience, Webster Bank's internship program delivers! High performing students entering their junior or senior year of undergraduate studies will have the opportunity to work side-by-side with Webster/HSA colleagues to gain valuable experience, knowledge, and skills. This internship program is designed to create a pipeline of candidates who may become Webster’s next generation of leaders. As an intern at Webster Bank/HSA Bank, you will experience an unforgettable summer of learning, networking, and fun, while gaining valuable experience that directly complements classroom studies. Every internship opportunity is structured to provide you with a meaningful experience, broad exposure to our corporate functions, and opportunities for mentorship and networking. Webster's internship will be demanding & rewarding and prepare you for your career ahead. Summer Intern Program duration: June 1 – August 7, 2026. HSA Systems Operations Intern Assist with projects and operational tasks of low-to-medium level complexity across HSA Bank platforms. Responsibilities may include environment support, operating system and server patching, application configuration updates, certificate renewals, service account maintenance; and guided exposure to load balancers, internal system integrations, and network communications. Use monitoring, logging, and observability tools to help identify availability or performance issues. Participate in root cause analysis, troubleshooting, and resolution activities with mentorship from senior engineers. Learn and operate within regulatory, security, and change management frameworks relevant to the banking industry. Follow established procedures, participate in compliance‑related activities as assigned, and build foundational awareness of enterprise risk, security, and governance standards. Demonstrate curiosity and a strong interest in learning more about IT infrastructure and systems operations. Location: Milwaukee, WI Participation Benefits Include: Networking and social events with other interns Opportunities to meet with business professionals, leaders and early career professionals Mentor assigned to help guide your experience at Webster Bank/HSA Bank Future opportunities to interview for full-time positions post-graduation

Requirements

• Current undergraduate rising Junior or Senior enrolled in an accredited college or university who is pursuing a degree in related field and has an interest in the banking/financial services industry
• Resourceful, enthusiastic, and proactive
• Highly organized
• Demonstrated strong attention to detail
• Experience creating and delivering presentations
• Strong written and verbal communication skills
• Self-motivated with a strong work ethic
• Ability to learn quickly and solve problems
• Strong analytical skills
• Collaborative and inclusive team player
• Proficient in Word, Excel, PowerPoint
• Legally eligible to work in the U.S.

Responsibilities

• Assist with projects and operational tasks of low-to-medium level complexity across HSA Bank platforms.
• Responsibilities may include environment support, operating system and server patching, application configuration updates, certificate renewals, service account maintenance; and guided exposure to load balancers, internal system integrations, and network communications.
• Use monitoring, logging, and observability tools to help identify availability or performance issues.
• Participate in root cause analysis, troubleshooting, and resolution activities with mentorship from senior engineers.
• Learn and operate within regulatory, security, and change management frameworks relevant to the banking industry.
• Follow established procedures, participate in compliance‑related activities as assigned, and build foundational awareness of enterprise risk, security, and governance standards.
• Demonstrate curiosity and a strong interest in learning more about IT infrastructure and systems operations.

Benefits

• Networking and social events with other interns
• Opportunities to meet with business professionals, leaders and early career professionals
• Mentor assigned to help guide your experience at Webster Bank/HSA Bank
• Future opportunities to interview for full-time positions post-graduation

What This Job Offers

• Career Level: Intern