IT Operations Intern

Health Plan of San Mateo • South San Francisco, CA

4d • $22 - $24 • Onsite

About The Position

Health Plan of San Mateo Internship Program 2026 Application Due by March 2, 2026 Make a difference in your community The Health Plan of San Mateo (HPSM) is a local non-profit health plan that offers health coverage to San Mateo County's underserved population. We currently serve more than 150,000 county residents through several programs, with most of our members qualifying for coverage through Medi-Cal, the state’s Medicaid program. HPSM has more than 300 employees and partners closely with clinicians and community organizations throughout the region. Objective Health Plan of San Mateo’s Internship Program supports the recruitment, skill development, career growth, and retention of emerging managed care leaders by fostering a positive work environment with thoughtful and dedicated mentorship. The Internship Program is a paid opportunity to contribute meaningfully to HPSM’s organizational focus areas. Internship Scope This opportunity will provide the intern with: Knowledge and experience in the operation of a non-profit community-based health plan. Knowledge and experience in the development of programs and services that benefit our diverse membership. Professional experience working on a specific project important to HPSM and a chance to present recommendations through a final paper and/or presentation to HPSM leadership. Internship Logistics · Start date: June 22, 2026 (flexible based on applicant schedule) Work Type: On-SiteApplicants must have a California residence Type Duration Total Hours Compensation Experience Level Intern 10 - 12 weeks 16 - 29 hrs/weekUp to 400 hours Between $22 – $24/hour depending upon experience Good fit for current undergraduate/graduate students looking for exposure to the field of managed care by completing one specific project Required Skills & Knowledge These are the qualifications typically needed to succeed in this position. However, you do not need to meet every requirement to apply. Currently enrolled or recent graduate of an undergraduate or graduate degree program in public health, public policy, business administration, social work, social sciences, communications, or related disciplines. Minimum 3.0 GPA. Experience and/or skills that align with one of the projects listed below. Solid written and verbal communication skills. Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint). Project Information Working collaboratively with the HPSM sponsor, the intern will be provided the opportunity to work on the following projects during the internship. Project Description IT Operations Intern HPSM’s IT Operations team is seeking an intern that will assist in deploying Anti-Phishing essentials to all staff by week 10. They will also support the creation of six (6) cybersecurity training modules and ensure they are published in WorkRamp by week 10. In addition, the role will track training completion and provide a compliance summary to the L&D Team, and IT with a target of achieving at least 90%. The intern will prepare end-user communications related to phishing tests, including pre-test notifications, guidance on handling inquiries regarding validity and post-even education messaging. The role will support phishing campaign logistics and conduct post-test analysis, delivering a summary report to IT leadership that includes metrics such as email opens, clicks, credential submissions, and remediation actions. Project Key Deliverables Cybersecurity training materials Anti-phishing program support Phishing test coordination & communication Metrics tracking & post-test analysis HPSM will also work with students to tailor this experience to meet requirements of a Master of Public Health field study, practicum or capstone projects. We have experienced MPH professionals to serve as preceptors. Applicants must have completed 1 year of their MPH program studies. It is HPSM's policy to provide equal employment opportunities for all applicants and employees. HPSM does not unlawfully discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable federal, state, or local law. HPSM also prohibits discrimination based on the perception that an applicant or employee has any of those characteristics or is associated with a person who has or is perceived to have any of those characteristics.

Requirements

• Currently enrolled or recent graduate of an undergraduate or graduate degree program in public health, public policy, business administration, social work, social sciences, communications, or related disciplines.
• Minimum 3.0 GPA.
• Experience and/or skills that align with one of the projects listed below.
• Solid written and verbal communication skills.
• Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).

Responsibilities

• Assist in deploying Anti-Phishing essentials to all staff by week 10.
• Support the creation of six (6) cybersecurity training modules and ensure they are published in WorkRamp by week 10.
• Track training completion and provide a compliance summary to the L&D Team, and IT with a target of achieving at least 90%.
• Prepare end-user communications related to phishing tests, including pre-test notifications, guidance on handling inquiries regarding validity and post-even education messaging.
• Support phishing campaign logistics and conduct post-test analysis, delivering a summary report to IT leadership that includes metrics such as email opens, clicks, credential submissions, and remediation actions.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 101-250 employees