IT Intern-Business Analysis & Operations

Ascension

11d•$17 - $24•Remote

About The Position

The Internship Program with Ascension is designed to provide an on-the-job learning opportunity aimed at gaining "real world" work experience in a large healthcare environment, supporting leadership with data driven insights that deliver value to those we serve. Ascension’s objective is to provide a working and learning environment where interns can develop the skills and competencies necessary to grow into successful professionals and potential Ascension associates. As a Business Analyst Intern, you will be embedded within our core Business Analyst Team to help turn raw data into actionable business insights. You will play a key role in enhancing our workflow efficiency and supporting our Talent Acquisition (TA) operations through advanced reporting and process improvement initiatives.

Requirements

High school diploma equivalency OR Enrolled in accredited program specific to discipline required.

Nice To Haves

Currently enrolled in a Bachelor's degree in Business, Computer Science, Healthcare Informatics, Linguistics, Operations Research, data science, technology degree, and/or a related technical field.
Technical Skills: Proficiency in Google Sheets (specifically VLOOKUPs and Pivot Tables) and an introductory understanding of SQL.
Systems: Familiarity with workflow or ticketing systems (e.g., ServiceNow) is highly preferred.
Presentation: Effective communication skills with the ability to create professional slide decks to communicate data findings.
Work Style: Self-starter with a strong willingness to learn, work independently on assigned tasks, and take initiative to improve processes.
Effective analytical, product and/or project management skills.

Responsibilities

Reporting & Data Analytics: You will utilize Google Sheets and SQL to fulfill reporting requests, manage data sets, and visualize key performance indicators (KPIs).
Process Improvement: You will help identify bottlenecks in current team workflows and propose data-backed solutions to enhance overall operational efficiency.
Talent Acquisition (TA) Support: Partner with the BA TA function to assist with data management, reporting, and process tasks related to organizational growth.
ServiceNow & Ticket Workflows: Gain hands-on experience navigating ServiceNow to manage business requests and analyze workflow trends.
Presentations: Develop slide decks to present findings and "actionable insights" to team stakeholders.
Requirements Gathering: Working with colleagues and stakeholders to gain an in-depth understanding of critical business requirements.
Data Analysis: Analyzing data models to deliver logical conclusions, utilizing tools like Google Sheets (VLOOKUPs/Pivot Tables) and SQL.
Solution Development: Developing innovative solutions for operational and strategic changes, particularly in process improvement.
Process Invention: Proficient in inventing processes or systems; and conducting tests, surveys, and workshops to ensure positive outcomes.