HRIS Systems & Process Optimization Lead

Barnard College•New York City, NY

13d•$120,000 - $130,000

About The Position

Under the direction of the Director, HRIS and Compensation, the HRIS Systems & Process Optimization Lead plays a critical role in supporting the technical design and process improvement efforts related to Workday HCM and other administrative systems at Barnard College. This position combines deep technical expertise in Workday with a strategic, community-centered approach to business process redesign. The ideal candidate will be a systems thinker who thrives at the intersection of technology, process, and people. They will support and assist in developing Workday reports and business processes while working collaboratively with departments across the College to identify and implement more efficient, effective, and sustainable operations. This individual will also serve as a trusted partner in promoting a culture of continuous improvement and thoughtful change within a mission-driven environment. This position serves as a technical point of contact and assists subject matter experts with payroll administration processing, benefits administration, data availability, testing of system changes, human resources information, reporting, process improvement opportunities and end user training.

Requirements

Working knowledge of Workday HCM.
Ability to present and guide conversations regarding technical features to non-technical staff.
Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical users.
Ability to organize and prioritize work under tight time constraints
Understanding of HR processes and data.
Excellent written and oral communication skills; ability to effectively interpret, communicate and explain technical language in non-technical terms.
Ability to deal with sensitive and complex situations, problems, and highly confidential information; deal appropriately with various College and external communities.
Experience with process improvement methodologies such as Lean, Six Sigma, or Agile.
Strong project management and organizational skills.
Ability to work independently and collaboratively across diverse teams.
Comfort navigating a mission-driven, community-oriented culture with varying levels of change readiness.
Minimum of 5 years experience in HR system analysis, design, development, and support.
Bachelor’s degree in a related field.
Comprehensive knowledge of business and technical requirements analysis as they relate to human resource systems integration, HRIS data configuration, workflow management, and business processes.
3+ years of hands-on Workday configuration experience.
Certification in at least one of the following: Six Sigma (Green Belt or higher), Agile, or Lean methodology.
Prior experience with HCM system implementation
Demonstrated ability to lead or facilitate process improvement projects.
Excellent interpersonal skills with the ability to build trust and influence across a diverse community.
Strong project management and organizational skills.

Nice To Haves

Workday HCM Certification
Experience with Six Sigma, Lean, or Agile methodologies
Higher education experience

Responsibilities

Work with HR colleagues to assess changes to systems, reports and business processes within the department.
Proactively identify opportunities for improvement and efficiencies in processes that involve or impact HR; suggest changes in accordance with industry best practices.
As part of the HRIS Team, contribute to the ongoing design, support, and maintenance of Workday.
Develop, test, and maintain Workday HCM reports, dashboards,
Monitor system performance and data integrity; troubleshoot issues and identify optimization opportunities.
Stay up to date with Workday releases and translate updates into actionable system enhancements.
Liaise with Barnard College Information Technology (BCIT), Payroll, Budget and other campus constituencies to represent and advocate for the needs & requirements of HR, and the users of HR information systems throughout the College.
Partner with HR team members, and with other constituencies as above, to lead and/or assist with the delivery of projects including configuration changes and functionality deployment (including, but not limited to: configuration; testing, documentation; peer review; sign off; training; and change management).
Collaborate with HR team members to understand current workflows and pain points.
Facilitate workshops and discovery sessions to co-design more efficient, user-friendly processes.
Apply Six Sigma, Lean, or Agile methodologies to redesign business processes with measurable impact.
Champion documentation and sustainability of new workflows and systems.
Partner with functional leads to assess, document, and implement system improvements.
Develop and document HRIS system procedures and tutorials for HR colleagues.
Assist in responding to inquiries regarding employee and manager self-service workflows.
Serve as a bridge between technical solutions and community adoption — building trust, addressing concerns, and providing training.
Communicate complex technical changes in accessible and empathetic ways.
Help develop a culture of continuous improvement across the department and College.
Perform other duties as assigned.