Process Optimization Co-op

ProSelect Insurance Company • Boston, MA

8h • $24 - $26 • Hybrid

About The Position

Do you have a passion for solving problems, improving processes and project management? We are focused on developing innovative solutions and delivering impactful results. This is a great opportunity to be part of a collaborative team. Looking for the opportunity to work on meaningful projects? Join the Coverys Customer Service & Enterprise Project Management team (EPMO) in our engaging, hybrid work environment and get a first look at what it is like to work in the insurance industry. The Process Optimization Co-op will provide project and administrative support to the Customer Service & EPMO team. Areas of exposure will include all functional areas of the company such as Underwriting, Claims, Finance and Business Development as well as Lean Management principles. Day-to-day activities include project management, process discussions with various teams and the creation of process maps, as well as working on bigger projects aligned with achieving our department goals.

Requirements

• Must be a current student working towards a Bachelor’s degree.
• Strong analytical and problem-solving skills.
• Must have strong attention to detail.
• Ability to multi-task and prioritize work in a fast-paced environment.
• Excellent customer service skills.
• Excellent writing and communication skills.
• Proficient in Microsoft Office.

Nice To Haves

• Knowledge of Lean principles a plus.
• At least one completed co-op/business related internship is preferred.
• SharePoint & Visio experience is a plus.

Responsibilities

• Gain hands-on experience in Lean process improvement and project management
• Partner with experienced professionals in a collaborative and supportive environment
• Analyze current business processes using Lean to identify inefficiencies, bottlenecks, and areas for improvement.
• Work on various projects aimed at improving operational efficiency, reducing costs, and enhancing the overall experience.
• Research industry best practices and emerging trends in process improvement and suggest relevant methodologies and tools.
• Learn how to turn organizational objectives into tangible reality that impact people
• Support annual department goals by participating in projects
• Support the Process Optimization Experts with documentation & scheduling.
• Assist with project management responsibilities

What This Job Offers

• Career Level: Intern