HRIS Support Specialist

Imperial Dade•North Bergen, NJ

27d•$75,000 - $80,000

About The Position

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. We are seeking a technical HRIS Support Specialist to manage and support our full HR systems stack. This role will work with the HRIS team in monitoring integrations, troubleshoot technical issues, maintain data integrity, monitor time clock devices, and other HRIS support functions. The ideal candidate has strong technical skills, a proactive problem-solving approach, and a commitment to ensuring smooth HR operations. The schedule for this role is Monday through Friday 8:30am to 5:30pm Pay Range: $75,000 to $80,000

Requirements

Bachelor’s degree or equivalent experience
2+ years in an HRIS support or similar role
Experience with Dayforce HCM or other HRIS platform
Advanced proficiency in Microsoft Excel; MS Access is a plus
Strong problem-solving skills with attention to detail
Excellent communication and interpersonal skills for effective collaboration with cross-functional teams

Responsibilities

Serve as a point of contact for HRIS-related queries, troubleshooting issues, and resolve system/user errors
Perform regular audits of system data to ensure accuracy and integrity.
Provide HRIS users with ongoing guidance using recorded support trends to proactively improve team education
Oversee thorough record-keeping of user assistance requests
Maintain a comprehensive inventory of time clocks across all locations while proactively monitoring device status and resolving reported errors
Monitor inbound/outbound interfaces, review logs, and coordinate resolutions with HR coordinators, COE teams, and vendors
Assist with set-up and support for annual processes (performance reviews, compensation) and provide in-cycle user support
Extract, transform, and upload employee master data from the primary HRIS to supporting systems
Assist with the setup and maintenance of centralized KPI dashboards and operational reporting systems
Run predefined reports across systems for survey participation, formatting data per requirements
Participate in system upgrade and enhancement projects providing design input and conducting testing