HRIS Senior Manager

LINCOLN CENTER•New York, NY

About The Position

The HRIS Senior Manager oversees the organization’s Human Resources Information System (ADP), ensuring that HR technology supports business needs, delivers accurate data, streamlines processes, and provides a strong user experience. Reporting to the Director, People Data and Systems, this position manages system configuration, reporting, integrations, and vendor relationships, while providing leadership in system governance and optimization.

Requirements

5–7 years of HRIS experience, time spent in a systems lead or leadership role a plus.
Strong knowledge of ADP (Workforce Now or equivalent enterprise module).
Demonstrated success managing projects, system implementations, and process improvements.
Advanced reporting and data analysis skills.
Excellent communication and stakeholder management skills.
Bachelor’s degree in Human Resources, Information Systems, Business, or related field.

Responsibilities

Serve as the primary liaison with ADP for system functionality, upgrades, and issue resolution.
Lead HRIS configuration, security, and workflow management to support HR, payroll, benefits, and talent functions.
Manage and mentor HRIS staff (analysts/coordinators), ensuring effective workload distribution and skill development.
Partner with HR leadership and cross-functional stakeholders to assess business needs and recommend system solutions.
Oversee HRIS reporting, compliance, and data governance; ensure data accuracy, integrity, and security across all modules.
Develop and maintain documentation of HRIS configurations, processes, and reporting standards.
Oversee system audits, data integrity processes, and compliance with regulatory requirements.
Manage system implementation projects, enhancements, and integrations with third-party vendors.
Train HR and business users in system functionality, updates, and best practices.
Oversee the HRIS ticketing process by monitoring trends, identifying recurring issues, and implementing process or system improvements to enhance efficiency and user experience.