HRIS Analyst

BJ's Wholesale Club

1d • $67,000 - $85,500 • Hybrid

About The Position

The HRIS Analyst plays a key role in supporting the administration of Workday HCM for a large retail organization. This role focuses on maintaining data accuracy, managing routine system tasks, and providing user support in a tier 2 capacity to ensure Workday operates smoothly and efficiently across the company. The analyst collaborates with HR, Payroll, IT, and field teams to resolve issues and deliver high-quality service. The HRIS analyst will test ongoing change requests to promote operational efficiencies and assist with project work as assigned.

Requirements

• Bachelor’s degree in Human Resources, Business, Information Systems, or related field (or equivalent experience).
• 1-2 years HRIS, analysis, or troubleshooting experience; retail experience a plus.
• Excellent written and verbal communication skills for clear and professional interactions.
• Proven ability to research and resolve issues, with strong problem-solving skills.
• Demonstrated experience with troubleshooting and process improvement.
• Customer-service mindset when supporting employees and internal teams.
• Solid understanding of Human Resources processes and proficiency with Workday HCM functionality.
• Experience with reporting tools and ability to create and maintain custom reports in Workday.
• High attention to detail to ensure quality in all tasks and a commitment to data accuracy.
• Strong organization skills with the ability to manage multiple priorities, work independently, and thrive in a fast-paced retail environment.
• Proficiency with Microsoft Office applications and other data management tools.
• Ability to handle confidential information responsibly and maintain compliance with data security standards.

Nice To Haves

• retail experience a plus.

Responsibilities

• User Support & Training Serve as Tier 2 support for Workday inquiries from employees, field leaders, and internal departments.
• Partner with HR (Compensation, Benefits, Recruiting, Talent, Learning), Payroll, IT, and field teams to resolve issues via ServiceNow.
• Research and troubleshoot issues and own the timeliness of resolutions, document solutions and provide end-users with direction on resolving day-to-day issues, and escalate complex problems as needed.
• Conduct ongoing analysis of ticket trends to reduce the number logged.
• Maintain and update knowledge-based articles (job aids, policies) and share resources with end-users.
• Document ongoing team processes and cross train as needed
• Workday System Administration Manage foundational Workday data, including positions, locations, establishments, and supervisory organizations.
• Monitor Workday administrator inbox and ensure timely completion of tasks.
• Support the HCM workstream with ongoing review of help text, configuration, and basic business process maintenance.
• Conducts user testing of Workday change requests including executing test plans, communicating testing timelines, coordinating tasks among departments, gathering appropriate evidence, creating documentation prior to implementation, and ensuring a successful rollout.
• Data Management: Accuracy & Governance Perform routine audits and correct data inconsistencies.
• Audit security assignments and assign approved security roles as needed.
• Process mass data updates using EIBs (e.g., new club setup).
• Import or data enter mass changes for various business initiatives.
• Ensure compliance with HR data standards and security requirements.
• Reporting Deliver accurate scheduled reports to support business needs.
• Will assist with the development and distribution of custom reports.
• Additional Duties Support special projects, stretch assignments, and other duties as assigned.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees