HRA AOP Analyst, Bureau of Vital Statistics

City of New York • New York City, NY

17h • Hybrid

About The Position

The Bureau of Vital Statistics is responsible for registering and certifying all birth, deaths, spontaneous and induced terminations of pregnancy in NYC. The bureau issues, analyzes and reports on 285,000 vital events each year. The bureau is a very large customer service operation, providing death certification services on a 24/7 basis, issuing more than 900,000 certified copies of birth and death records, and fulfilling hundreds of data requests annually. Duties will include but not be limited to: - Analyze and identify the common errors made by hospitals and patients when completing the Acknowledgement of Parentage (AOP) forms submitted to NYC DOHMH. - Provide support and technical assistance to birthing registrars and hospital staff. - Develop, coordinate and/or facilitate workshops for expectant families on child support and the AOP process at clinics or elsewhere. - Develop and recommend documentation/material or resources to assist all stakeholders. - Develop, coordinate and/or facilitate seminars, trainings, and workshops on the NYC Child Support Program and establishing parentage for clinic staff, nurses at birthing hospitals, community-based organizations, and others as appropriate. - Participate in birth registrar quarterly calls. - Complete all security and confidentiality trainings as set forth by HRA Office of Child Support Services (OCSS), if needed. - Liaise with the NY State Division of Child Support Services or other appropriate State and City counterparts. - Compile monthly reports on the number of hospitals and clinics visited and other metrics completed towards the goal of increasing the AOP submission rate. - Collaborate with BVS offices conducting AOP reviews and analysis; collaborate with OQI colleagues on projects to improve data quality and operations.

Requirements

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
• To be appointed to Assignment Level II and above, candidates must have:
• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Nice To Haves

• Master's degree or higher in Epidemiology, Statistics, Public Health, or a closely allied field.
• Experience using statistical analytic programs, such as SAS, R, or STATA.
• Familiarity with vital event data attention to detail.
• Very good oral and written communication skills ability to work collaboratively.
• Very good customer service skills.
• Strong familiarity with Microsoft Office programs, including Excel and PowerPoint

Responsibilities

• Analyze and identify the common errors made by hospitals and patients when completing the Acknowledgement of Parentage (AOP) forms submitted to NYC DOHMH.
• Provide support and technical assistance to birthing registrars and hospital staff.
• Develop, coordinate and/or facilitate workshops for expectant families on child support and the AOP process at clinics or elsewhere.
• Develop and recommend documentation/material or resources to assist all stakeholders.
• Develop, coordinate and/or facilitate seminars, trainings, and workshops on the NYC Child Support Program and establishing parentage for clinic staff, nurses at birthing hospitals, community-based organizations, and others as appropriate.
• Participate in birth registrar quarterly calls.
• Complete all security and confidentiality trainings as set forth by HRA Office of Child Support Services (OCSS), if needed.
• Liaise with the NY State Division of Child Support Services or other appropriate State and City counterparts.
• Compile monthly reports on the number of hospitals and clinics visited and other metrics completed towards the goal of increasing the AOP submission rate.
• Collaborate with BVS offices conducting AOP reviews and analysis; collaborate with OQI colleagues on projects to improve data quality and operations.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level