HR Transaction Specialist

Aston Carter•Baltimore, MD

1d•$29 - $29•Hybrid

About The Position

The HR Transaction Specialist operates within the central HR Shared Services (HRSS) department, supporting various workforce administration processes such as transfers, salary changes, promotions, and terminations. The role involves providing timely, accurate, and responsive services to employees and managers, processing transactions, updating employee records, auditing data, and managing HR forms and related processes. The specialist acts as a subject matter expert on internal service requests, employment actions, and various HR tools.

Requirements

Human resources
Administrative support
Customer service
HR administration
HR support
HR systems
ERP - SAP or Workday
Data entry
Administration
High School Diploma or graduation equivalent
Two years’ experience in a call center or HR environment
Additional education may substitute for required experience

Nice To Haves

Associates degree in HR, Business, or Information Systems preferred
ERP experience (preferably with SAP or Workday)
Knowledge of HR laws and regulations
Familiarity with HR policy and procedures

Responsibilities

Provide timely, accurate, and responsive services to employees and managers on critical Shared Services transactions, ensuring data and processing accuracy.
Process a high volume of transactions using standard operating procedures and guidelines for various HR activities, including hiring, personnel changes, and reclassifications.
Maintain regular payroll system input by processing relevant employee lifecycle transactions such as personal data, terminations, benefits data, and compensation details.
Perform data entry quality control procedures to ensure accurate and timely processing of HR job transactions in compliance with regulatory and company requirements.
Manage HR operational processes, including HR transactions, employee records, HR forms, and general HR policy information.
Resolve inquiries and concerns promptly and accurately according to HR Shared Services team SLAs, providing exceptional customer service.
Conduct real-time, daily, weekly, and monthly audits of HR transactions to ensure accuracy and conformance with established procedures.
Resolve cases and processing work with a high level of customer focus.
Review and resolve audits of HR and benefit data, collaborating with HR points of contact and internal customers to address data integrity issues.
Maintain confidentiality of data and compliance with state and federal laws.
Ensure HR records comply with recordkeeping regulations and best practices.
Escalate unique situations or challenges to supervisors or senior team members for further assistance.
Perform other duties as assigned.