HR Training Specialist

Xanterra Travel Collection•Williams, AZ

1d•$24

About The Position

Join our Human Resources team, at the Grand Canyon Railway and Hotel! Why Human Resources Are you passionate about making a difference? Our HR team is at the heart of building a thriving workplace culture. From talent acquisition to employee development, as our Training Specialist you'll play a key role in fostering growth and creating an environment where everyone can succeed. If you're driven, empathetic, and ready to make an impact, we want you to be part of our team! Job Summary: Under the guidance of the Human Resources Manager and Director of HR, this role will be responsible for helping to implement learning and development programs at Grand Canyon Railway, The Grand Hotel, Tusayan Trading Post, and any other assigned properties. The Training Specialist is responsible for ensuring all goals are achieved in a timely and effective manner. The Details: Position Type: Full time,Year-Round Schedule: Monday through Friday, 8:00 AM - 5:00 pm 1 hour Lunch break. Wage: $23.70 an hour. Life at the Grand Canyon Railway: A fast-paced, exciting work environment! Free gym and pool access! Free train tickets! Exclusive retail and dining discounts at GCR and other Xanterra properties! The adventure of a lifetime!

Requirements

Previous experience in public speaking
At least 2 years of experience in training.
Possess or able to obtain a valid Arizona Driver’s License and comply with the Xanterra Park’s & Resorts Company Vehicle Policy.
Must be able to obtain TiPS Trainer Certification, ServSafe Trainer/Proctor Certification within the first 3 months.
Must have previous computer experience with a good working knowledge of Microsoft Office applications (Word, Excel and Outlook).

Nice To Haves

Experience with a Learning Management System (LMS) preferred.
PHR certification and previous experience in Human Resources with an emphasis on Learning and Development.
Previous experience in the hospitality industry is a plus.
HRIS, Windows based programs, and Outlook experience a plus.
Bi-lingual language skills (English/Spanish) a plus.

Responsibilities

Fully understands and supports Xanterra Mission Statement, Community Commitment, Core Values and Culture Pillars.
Works with Human Resources Director, HR Manager and Corporate Learning and Development Team to determine annually appropriate training programs to be offered as well as adding Xanterra standardized programs across departments.
Coordinates, schedules, prepares materials and facilitates all Human Resources sponsored training programs according to standard.
Coordinates, facilitates and supports alcohol prevention training as directed by Xanterra policies. Requires acquiring and holding training certification with TIP’s (Training for Alcohol Procedures).
Coordinates, facilitates and supports New Hire Orientation program, working with HR Director, HR Manager, Talent Acquisition Manager, HR Coordinator and department subject matter experts.
Supports, coordinates and implements Guest Service Gold training to ensure Xanterra Hospitality Standards are in place at each property.
Coordinates, facilitates and supports Management development training as directed by Xanterra policies. Requires acquiring and holding training certification with TIP’s (Training for Alcohol Procedures). Requires acquiring Predictive Index Practitioner Certification.
Coordinates with Risk Management to assist with scheduling on property safety training such as CPR, First Aid, AED training.
Works with Grand Canyon South Rim Risk Management to offer offsite training at Grand Canyon South Rim, such as De-Escalation training and other training available at Grand Canyon.
Coordinates and facilitates employee driver safety online training.
Conducts monthly Human Resources Safety Training and Core Values Refresher training.
Responsible for accurately tracking and reporting all property training activities within the L3 Learning Management System (LMS).
Provides training support to all departments to ensure goals and obligations are met on a timely basis.
Assists with enforcing Company policy and procedures regarding guest service, alcohol service, food handling and other procedures.
Assists with planning and set up of employee related functions and events such as Employee Appreciation Dinner, Service Awards Banquet, Employee Picnic, Health Fairs & Vaccine Clinics and provides recommendations to committee regarding employee events.
Performs related and other duties as assigned.