HR Technology Analyst

HUB International • Chicago, IL

1d • $60,000 - $75,000

About The Position

This position is responsible for supporting the Regional Technology Practice Leader in providing HUB clients and prospects subject matter expertise in Benefit & HR Technology. The HR Technology Specialist supports the process from start to finish including needs analysis, vendor demonstrations and selection, platform implementation and ongoing client support.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience.
• 2-5 years employee benefit insurance experience or similar experience working for a benefit/HR technology firm.
• 3-5 years of experience in customer support/service.
• Excellent written/verbal communication skills and the ability to effectively communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions.
• Strong presentation skills.
• Must be proficient in Microsoft Word, PowerPoint and Excel.
• Strong organizational skills with ability to manage multiple projects and priorities.
• Must possess a passion for teamwork, client service, and reaching business results through problem solving.

Nice To Haves

• PHR or SPHR certification and/or Life & Health Insurance License a plus.

Responsibilities

• Provide subject matter expertise in the areas of Benefits/HR and payroll technology solutions for HUB prospects and clients.
• Maintain solid understanding and knowledge of Benefit/HR Technology vendors, their solutions and industry trends.
• Assist the Technology Practice Leader with: Conducting client technology needs analysis, vendor search and selection process Preparation of educational material, presentations and marketplace insights for staff and clients Vendor onboarding with client
• Participate in vendor implementations as needed to provide client guidance to ensure system setup is in accordance with client requirements.
• Assist clients with post implementation issue resolution by acting as liaison with vendor to troubleshoot and resolve issues.

Benefits

• health/dental/vision/life/disability insurance
• FSA
• HSA and 401(k) accounts
• paid-time-off benefits such as vacation, sick, and personal days
• eligible bonuses, equity and commissions for some positions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level