HR Talent Support Representative, Associate
About The Position
The University of Virginia Human Resources seeks an HR Talent Support Representative, Associate, to join the HR Solution Center. The Talent Support Representative provides direct support to employees, managers, and HR partners across a wide range of HR services. As a key member of the HR Solution Center, this role serves as a trusted partner to the organization, ensuring consistent, reliable support and a high-quality customer experience. The Talent Support Representative operates in a fast-paced and complex environment, requiring strong customer service skills, sound judgment, and the ability to manage a high volume of inquiries. This role requires a strong understanding of the sensitive nature of Human Resources and the ability to maintain confidentiality while handling employee information and HR-related matters.
Requirements
- High School Diploma or equivalent
- At least 3 years of relevant administrative or customer-facing environments, or 1 year of internal HR experience
Nice To Haves
- Exceptional written and verbal communication skills
- Strong organizational and time management skills
- Ability to work both independently and collaboratively in a team environment
- Demonstrated ability to handle sensitive information with discretion and confidentiality
- Ability to follow established policies and procedures while exercising sound judgment
- Proficiency in Microsoft Word, Excel, and HR systems
Responsibilities
- Support the pre-boarding process for student, faculty, staff, and team member hires, ensuring timely and accurate completion of required steps
- Manage employment-related processes from pre-employment through termination, including background checks, licenses, and compliance requirements
- Ensure compliance with HR policies, procedures, and regulatory requirements
- Proactively communicate with hiring managers, candidates, and HR partners to support hiring and onboarding activities
- Maintain accurate records and documentation within HR systems
- Adapt to changing priorities while managing a high volume of tasks and deadlines
- Perform additional duties as assigned
Benefits
- 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off; Parental and Community Service Leave
- Health plan with options to meet healthcare and financial needs
- Retirement through the Virginia Retirement System
- Tuition and professional development benefits
- Employee wellness program featuring activities to earn up to $500/year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
