HR Support Specialist

Talent Consultants•Atlanta, GA

14h

About The Position

Talent Consultants is seeking a motivated and detail-oriented HR Support Specialist to join our team. In this role, you will play an integral part in supporting the human resources department by handling administrative tasks and providing assistance in various HR functions. Your responsibilities will include maintaining employee records, aiding in the recruitment process, and responding to employee inquiries about HR policies and procedures. The ideal candidate will have strong communication skills, a service-oriented approach, and a passion for supporting a positive workplace culture.

Requirements

Background check required
Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
1 years of experience in an HR support role or related administrative position.
Knowledge of HR best practices and employment laws.
Strong customer service and communication skills.
Proficient in Microsoft Office Suite and HR software/database management.
Ability to handle sensitive information with discretion and professionalism.
Strong problem-solving skills and ability to work collaboratively within a team.

Responsibilities

Provide support for W-2 access questions including guiding employees on how to retrieve documents from ADP.
Perform password resets in ADP as needed to help employees regain account access.
Pull and distribute payslips from Workday upon employee request.
Respond to inbound phone calls related to W-2s and other payroll document questions.
Maintain accurate documentation of employee interactions and support provided.
Escalate complex issues to HR Operations leadership when necessary.