HR Shared Service Coordinator
About The Position
You bring at least 2 years of experience in HR shared services, People Operations, or a high-volume employee or customer support environment, along with a strong foundation in delivering responsive, people-centered service. You are comfortable working with HRIS and ticketing systems such as ServiceNow, Workday, iCIMS, or comparable tools, and can quickly learn new technologies. Your communication style is clear, thoughtful, and empathetic. You have a talent for simplifying complex information, documenting details thoroughly, and tailoring your message to different audiences. You exercise sound judgment and handle sensitive information with discretion. Your attention to detail and commitment to follow-through ensure nothing falls through the cracks. You thrive in fast-paced, evolving environments. With a strong bias for action, you prioritize effectively, adapt to changing needs, and see tasks through to completion.
Requirements
- At least 2 years of experience in HR shared services, People Operations, or a high-volume employee or customer support environment
- Strong foundation in delivering responsive, people-centered service
- Comfortable working with HRIS and ticketing systems such as ServiceNow, Workday, iCIMS, or comparable tools
- Ability to quickly learn new technologies
- Clear, thoughtful, and empathetic communication style
- Talent for simplifying complex information, documenting details thoroughly, and tailoring your message to different audiences
- Exercise sound judgment and handle sensitive information with discretion
- Attention to detail and commitment to follow-through
- Thrive in fast-paced, evolving environments
- Strong bias for action
- Ability to prioritize effectively, adapt to changing needs, and see tasks through to completion
Nice To Haves
- Experience supporting benefits or payroll inquiries
- Creating or maintaining knowledge base content
- Working within contact center or chat-based environments
- Flexibility to support peak periods and shifting schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
