HR Shared Services

Segula Technologies•Miami, FL

2d•$30 - $35•Hybrid

About The Position

Our client is looking for a HR Shared Services Specialist (Contract) to join their Human Resources team at the following locations: Grand Prairie, TX Herndon, VA Mobile, AL Wichita, KS Atlanta, GA Miami, FL he HR Shared Services Specialist (Contract) will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace. Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions. Your Challenges: Operational and Administrative Support: 30% Support the operational/ administrative process for all personnel actions for employees, temps and interns. Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities. Provide and analyze data for reporting purposes. Assist with annual HR cycles including performance review and open enrollment. Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics. Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams. Process and promote Airbus Employee Awards People Operations: 30% Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets and other transactions as needed Performs termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments Maintain accurate records of documentation and transactions and ensure modifications/updates are entered in a timely manner Record employee data into the HR system (Workday), manage requests to update employees' personal data (data entry, onboarding, offboarding, transfers, corrections, work schedule, and other transactions as needed). Respond to Personnel Administration related inquiries and resolve concerns. Provide support and guidance to HRBPs and employees on HR tools as needed Employee Experience: 35% Demonstrate first class customer service to employees at all times via phones, live chat and case management channels. Supporting the positive culture and employee experience at Airbus. Support employee engagement, Employee Resource Group, and recognition activities, including service awards. Coordinate employment offer activities. Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required. Provide initial communication and response to employee HR related questions, re-direct and escalate as applicable. Field employee questions on the leave process. Other duties as assigned Other duties as assigned: 5%

Requirements

Bachelors' degree in Human Resources Management or equivalent experience
3 years demonstrated practical experience in the field of Human Resources
Experience working with IT systems and data
Experience managing multiple employee requests simultaneously
Experience working with employees via different communication stream such as chat, in person and phone.
Working knowledge of HRIS and applicant tracking systems and processes, particular knowledge of ADP, or Workday
Authorized to Work in the US

Nice To Haves

SHRM-CP or PHR certification preferred

Responsibilities

Support the operational/ administrative process for all personnel actions for employees, temps and interns.
Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation & Benefits and expatriation activities.
Provide and analyze data for reporting purposes.
Assist with annual HR cycles including performance review and open enrollment.
Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.
Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams.
Process and promote Airbus Employee Awards
Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify
Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets and other transactions as needed
Performs termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments
Maintain accurate records of documentation and transactions and ensure modifications/updates are entered in a timely manner
Record employee data into the HR system (Workday), manage requests to update employees' personal data (data entry, onboarding, offboarding, transfers, corrections, work schedule, and other transactions as needed).
Respond to Personnel Administration related inquiries and resolve concerns.
Provide support and guidance to HRBPs and employees on HR tools as needed
Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.
Supporting the positive culture and employee experience at Airbus.
Support employee engagement, Employee Resource Group, and recognition activities, including service awards.
Coordinate employment offer activities.
Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.
Provide initial communication and response to employee HR related questions, re-direct and escalate as applicable.
Field employee questions on the leave process.
Other duties as assigned