HR & Payroll Coordinator

North Ridge Country Club Inc•Raleigh, NC

About The Position

North Ridge Country Club is a private, member-focused club with hospitality operations spanning golf, racquets, and dining. The HR & PR Coordinator supports the Club’s people’s operations by administering bi-weekly payroll, recruitment, onboarding, employee relations, and compliance for a service-driven workforce. This role plays a key part in fostering a positive hospitality culture by managing employee communications, supporting engagement and service standards, and ensuring HR processes run seamlessly. In addition, the position helps protect and enhance the Club’s reputation by supporting strategic public relations and community engagement initiatives.

Requirements

Knowledge of HR laws, hiring practices and general HR operations
Professional demeanor and excellent interpersonal communication skills.
Strong attention to detail, time management,
Ability to manage multiple tasks and deadlines in a fast-paced environment.
Professional judgement and confidentiality.
Problem solving and critical thinking.
Bachelor’s degree in Human Resources, business or related field
2-5 years of experience in HR & payroll

Responsibilities

Prepare bi-weekly payroll, including regular pay, gratuity, lesson compensation and commissions
Assist with recruitment: screening applicants, coordinating interviews and supporting hiring managers.
Manage onboarding processes, including new hire documentation and employment verification, and provide onboarding status updates to the hiring managers.
Maintain accurate HR records, personnel files and compliance documentation.
Support employee relations by addressing routine inquiries, escalating issues appropriately, and promoting positive employee engagement.
Manage employee benefit eligibility by preparing new hire reports, sending eligibility notifications, assisting employees with enrollment and benefit inquiries.
Participate in the company’s 401(k) Committee to stay informed of plan changes and performance. Assist staff with benefits, eligibility, changes and inquiries.
Draft and edit internal and external communications to ensure consistency and brand alignment.
Assist in organizing employee events, community outreach and philanthropy programs.
Maintain company policies, procedures and the employee handbook.
Prepare employee change requests, always ensuring appropriate documentation is accompanied and completed.
Coordinate employee training sessions, compliance programs and internal HR communications.