HR Operations Specialist - (Full-time), Prior HR experience preferred!

Virtua Health

14d • $25 - $37 • Remote

About The Position

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Summary: The HR Operations Specialist will provide day-to-day administrative, operational and technical HR & Payroll support to colleagues. This position will deliver exceptional customer service while supporting a high volume of inquiries and transactions across multiple HR functions. Support will be provided through the human capital system with a focus on timely resolution. Conduct training and education opportunities to help empower colleagues and leaders to use the system in the future.

Requirements

• 1 to 3 years business experience required.
• Excellent customer service, verbal and written communication skills.
• Must be comfortable with multi-tasking and demonstrate strong attention to detail.
• Solid analytical skills, including the ability to apply them to a variety of situations.
• Must be able to work independently and show flexibility to meet deadlines.
• Advanced level of experience with MS Excel and PowerPoint.
• High School diploma.

Nice To Haves

• Prior experience in HR supporting multiple workstreams highly preferred.
• Experience with Workday preferred.
• Commutable distance to Marlton, NJ preferred.

Responsibilities

• Provides transactional support across multiple HR functions, including the daily administration of Position Control.
• Clearly communicates next steps and guides colleagues and managers through processes.
• Partner with other areas of HR to research status/history of transactions.
• Trains users (Colleagues, HR Team members, Leadership) on processes.
• Support HR department with the preparation, submission and review of invoices.
• Assist with administering the case management function within human capital system.
• Provide support by addressing and resolving HR-related inquiries for all colleagues and leadership requests across all HR functional groups.
• Listens and asks questions to understand the root issue to assist colleagues.
• Respond and resolve requests within predetermined service level expectations, while escalating to subject matter experts as needed.
• Demonstrates how to find HR-related information, training material, and how to use self-serve and managerial functions within human capital system.
• Proactively makes recommendations to revise training material based on the voice of the customer and on-going system enhancements.

Benefits

• Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED