HR Operations Specialist

W H Community House•West Haven, CT

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About The Position

An HR Operations Specialist acts as the "Engine" of the human resources department, ensuring that the administrative and technical infrastructure of the employee lifecycle—from hiring to retirement—runs smoothly, accurately, and legally. The Operations Specialist assists Executive Staff with special projects. The position also supports agency operations through participation in safety and organizational committees.

Requirements

Associate’s degree in business or related field, Bachelor’s preferred OR
3 years’ experience in the Human Resource Field can be substituted for educational degrees. Experience working in a human resource department and payroll preparation (ADP, Medical Benefits, Workman’s Comp claims, Unemployment, etc.).

Responsibilities

Completes the administrative components of onboarding and offboarding, including completion of new-hire paperwork; I-9, background, and educational credential verification; employee orientation to agency policies, procedures, and benefits; benefits enrollment; exit interviews; and final settlements.
Develops, implements, and maintains ADP systems related to onboarding, benefits enrollment, policies, and system mapping. Enter and update employee data related to pay changes, promotions, status changes, and terminations, and conduct regular audits to ensure system accuracy and data integrity.
Coordinates with Finance and Payroll to ensure accurate and timely payroll processing related to HR, including electronic time collection, tax compliance, and benefits administration (health insurance, 401(k), etc.). Processes payroll-related changes associated with new hires, terminations, onboarding updates, and changes in employment status. Oversees employee garnishments, credit union deductions, and other payroll deductions.
Follows applicable federal and state employment laws and regulations, including FMLA, ADA, EEO, and wage and hour requirements, to ensure agency policies, practices, and records remain compliant. Completes all documentation required as applicable.
Assists employees regarding extended leave, benefits, and policy questions, resolving issues directly or escalating as appropriate.
Creates, maintains, and secures all personnel files in accordance with agency policy, funding source requirements, accrediting body standards, and regulatory guidelines. Maintains accurate employee leave records.
Maintains systems to notify directors and supervisors of required evaluations, reviews, and documentation deadlines. Communicates benefit plan billing changes to the Finance Department.
Coordinates with insurance providers to ensure employees receive accurate, current, and accessible benefits information.
Assists with workers’ compensation claims; advise employees on managed care procedures; submit claims; notify the HR Director of lost-time claims; prepare required reports; and complete and maintain the OSHA 200 log.
Verifies educational credentials for current employees obtaining additional certifications or qualifications and completes all background checks.
Completes and submits unemployment claims and represents the agency at hearings as required.
Prepares and submits all required state and federal reports and documentation (including EEOC and DOL filings).