HR Operations Manager

Rain•New York, NY

13d•$130,000 - $184,000•Remote

About The Position

At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk. Our Ethos Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all. We are looking for A highly organized and proactive HR Operations Manager to build and scale the processes, systems, and programs that underpin our people experience. As a company operating in the rapidly evolving stablecoin and digital asset space, we move quickly and operate with high standards of compliance, precision, and trust. The HR Operations Manager will ensure our HR infrastructure is robust, efficient, and compliant across all regions in which we operate. This role sits at the intersection of HR, legal, compliance, recruiting, payroll, and finance—requiring someone who is detail-oriented, tech-savvy, and comfortable working in a dynamic, regulated environment.

Requirements

5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech.
Deep understanding of global HR compliance, employment laws, and payroll operations.
Experience managing HR systems (e.g., Ashby, Notion, JustWorks).
Strong analytical mindset and comfort with spreadsheets, audits, and data integrity.
Excellent organizational skills with the ability to scale processes in a fast-moving environment.
Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred.
Discretion and professionalism when handling sensitive information.

Nice To Haves

Experience supporting teams across the US, LATAM, EU, or APAC.
Familiarity with compensation structures unique to crypto (token grants, vesting schedules).
Background in startup environments or early-stage company scaling.

Responsibilities

Own and optimize our HRIS, ATS, and people operations tools; drive automation and workflow improvements.
Maintain accurate employee data, organizational charts, and reporting lines across all systems.
Lead data integrity, auditing, and compliance efforts across HR platforms.
Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions.
Ensure compliance with employment laws, financial regulatory requirements, and crypto-industry standards.
Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes.
Manage background checks, employment verifications, and contractor compliance processes.
Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll.
Maintain records for variable compensation, token/equity grants, and other crypto-specific programs.
Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts.
Manage onboarding workflows to ensure a smooth, compliant, and high-quality new-hire experience.
Oversee offboarding, exit documentation, equipment logistics, and system access governance.
Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed.
Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning, and more.
Provide people data insights to leadership for strategic planning and audits.

Benefits

Unlimited time off 🛼 Unlimited vacation can be daunting, so at Rain we require our teammates to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves.
Flexible Benefits 🧠 Easy-to-access benefits, for all employees based in the US, Rain pays a percentage of your benefits for the employee and for your dependents. We offer comprehensive health, dental and vision plans as well as a 100% company-subsidized life insurance plan.
Equity plan 📦 On top of a competitive salary, we offer every Rain employee an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want our teammates to be knowledgeable about our core products and services and to support this mission we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Our members are welcome to use their company card for eligible health and wellness spending like gym memberships, fitness classes and other wellness items.
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Stay tuned for upcoming destinations!

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