HR Operations Manager/ Team Lead

CDC Foundation

6d•Onsite

About The Position

The HR Operations Manager is responsible for overseeing and enhancing the efficiency, accuracy, and consistency of HR administrative and operational processes across the CDC Foundation. This role ensures operational excellence in HR systems, compliance activities, documentation, and employee lifecycle processes. The HR Operations Manager also navigates HR and Talent Function, providing coaching, workflow guidance, and performance oversight. Additionally, the role serves as the HR point of contact for the organization’s governance committee, providing insight, coordination, and required HR data and documentation. This role serves as the backup to the Sr. Director of Human Resources and People Operations.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field.
5+ years of HR operations, HR administration, or HR generalist experience.
Experience supervising or mentoring HR and Talent staff
Strong knowledge of HR compliance, HRIS systems, and standard HR processes.
Excellent organizational, project management, and communication skills.
Ability to handle sensitive and confidential information with discretion.

Nice To Haves

Experience in nonprofit, public health, or government-adjacent environments.
Experience preparing materials for governance bodies or committees.
Experience improving or implementing HR workflows or HR technology.

Responsibilities

Providing daily direction, workload prioritization, mentoring, and performance feedback.
Ensure consistent, high-quality execution of HR administrative, generalist and talent processes.
Support professional development and training
Establish clear expectations, workflows, and standard operating procedures for the HR Operations function.
Manage and oversee all HR administrative processes, including onboarding, offboarding, personnel file maintenance, I-9 compliance, and HR recordkeeping.
Ensure HR data integrity across all systems, including HRIS and payroll platforms.
Maintain and improve HR operational procedures and standard operating guidelines to increase efficiency and accuracy.
Serve as the primary point of contact for internal HR inquiries related to processes or administrative requirements.
Coordinate and track compliance-related activities such as mandatory trainings, annual acknowledgements, background checks, and policy reviews.
Partner with HR team members to support execution of annual processes (e.g., performance cycles, open enrollment, compensation cycles).
Serve as the designated HR point of contact for the organization’s governance committee.
Prepare and deliver HR-related documentation, reports, and updates for governance meetings.
Support interpretation and application of HR-related governance requirements, policies, and frameworks.
Ensure HR operations align with governance standards and compliance expectations.
Track and follow up on HR-related action items originating from governance review.
Ensure HR operations remain compliant with federal, state, and local employment laws and internal governance standards.
Support internal and external audits by preparing and providing accurate HR documentation.
Generate recurring and ad hoc HR operations reports and dashboards for HR leadership and stakeholders.
Recommend and implement improvements to HR processes, tools, and systems.
Partner with HRIS and IT teams to maintain system functionality and troubleshoot issues.
Support HR technology upgrades, testing, data validation, and user training.
Research and adopt HR operational best practices to strengthen HR service delivery.