HR Onboarding/Training Specialist

Cherokee Federal

18d

About The Position

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. Work with the retention specialist to enhance onboarding, create checklists, deliver welcome briefings, coordinate with Cherokee HR and MEPS for warm handoffs, compile and track credential, security, and ID packets, maintain accurate records, monitor credential statuses, support new hires as POC, and analyze processes to recommend efficiencies and strengthen the employee experience.

Requirements

Associate’s degree, SHRM-CP, aPHR, or PHR certification.
Minimum 3 years managing an onboarding program for 150+ personnel.
Experience with data entry and onboarding software systems.
Experience generating reports, briefings, and onboarding metrics.
Proven ability to track multiple employees at varying stages of the onboarding lifecycle.
Advanced proficiency with Microsoft Excel, Word, and PowerPoint.
At least 2 years of experience tracking and scheduling employee training.
Experience using Compass or similar training/scheduling software.
Working with retention specialists to refine and improve onboarding processes.
Developing onboarding checklists and documentation.
Conducting formal welcome briefings for new hires.
Coordinating with HR partners and external agencies (e.g. Cherokee HR, MEPS) to ensure seamless onboarding support and warm handoffs.
Compiling, reviewing, and submitting credential packets, security packets, and government ID documents to MEPCOM.
Tracking, monitoring, and maintaining all MEPCOM-submitted packets.
Serving as the primary point of contact for new hires to address questions and concerns.
Maintaining accurate credentialing and security records for all employees.
Monitoring credential status and compliance requirements.
Developing training options to ensure employees maintain current credentials.
Strong knowledge of onboarding best practices, credentialing requirements, and compliance workflows.
Exceptional organizational and time-management skills, with the ability to manage high-volume onboarding and multiple concurrent cases.
Ability to analyze onboarding processes and recommend efficiency improvements.
Excellent written and verbal communication skills for briefings, correspondence, and documentation.
High attention to detail in reviewing documents, packets, and employee records.
Ability to coordinate with multiple stakeholders across HR, MEPS, scheduling agents, and new hire groups.
Strong problem-solving skills to address onboarding barriers and employee concerns.
Customer-service–oriented approach when supporting new hires.
Ability to design and deliver training resources to support credential maintenance.
Proficiency in Microsoft Office Suite, onboarding platforms, and data tracking systems.
Must pass pre-employment qualifications of Cherokee Federal

Responsibilities

Collaborate with the retention specialist to improve the onboarding process.
Develop and maintain comprehensive onboarding checklists.
Conduct welcome briefings for all new hires.
Coordinate with Cherokee HR to ensure onboarding support and alignment.
Liaise with MEPS and the scheduling agent to facilitate warm handoffs.
Compile, review, and submit credential packets, security packets, and government ID documents to MEPCOM.
Track and monitor all packets submitted to MEPCOM to ensure timely processing.
Analyze onboarding workflows to identify efficiencies and enhance the employee experience.
Serve as the primary point of contact for new hires, addressing questions and concerns.
Maintain accurate credentialing and security records for all employees.
Track and monitor credential status for each employee to ensure compliance.
Develop training options to help employees maintain current and valid credentials.
Performs other job-related duties as assigned