HR Onboarding & Training Specialist

Good Seed Community Development Corporation

10d

About The Position

As an Onboarding, Training & Coaching Specialist, you will play a critical role in welcoming, developing, and supporting our team members as they join our mission to serve vulnerable populations. You will design and deliver comprehensive onboarding experiences, provide ongoing training and professional development, and offer coaching to ensure our staff members have the knowledge, skills, and support they need to excel in their roles and contribute to our health equity goals.

Requirements

Bachelor's degree in Human Resources, Education, Organizational Development, Public Health, Social Work, or related field
3-5 years of experience in employee onboarding, training, coaching, or organizational development
Demonstrated passion for health equity and improving outcomes for vulnerable populations
Strong understanding of social determinants of health and their impact on health outcomes
Excellent facilitation and presentation skills with ability to engage diverse audiences
Experience designing and delivering training programs using adult learning principles
Strong coaching and interpersonal skills with ability to build trust and rapport
Proficiency with learning management systems and e-learning development tools
Excellent written and verbal communication skills

Nice To Haves

Master's degree in relevant field
Professional certification in coaching (e.g., ICF), HR (e.g., SHRM-CP, PHR), or training (e.g., ATD certification)
Experience working in healthcare, community health, or social services settings
Lived experience with or deep understanding of the challenges faced by vulnerable and underserved communities
Experience with trauma-informed approaches and cultural humility practices
Experience with instructional design and curriculum development

Responsibilities

Design and facilitate comprehensive onboarding programs that immerse new employees in our mission, values, and commitment to addressing social determinants of health
Create welcoming, inclusive onboarding experiences that honor diverse backgrounds and perspectives
Collaborate with hiring managers to develop role-specific orientation plans and ensure smooth transitions
Track and measure onboarding effectiveness through surveys, feedback sessions, and performance metrics
Assess organizational training needs related to cultural competency, trauma-informed care, and serving vulnerable populations
Develop and deliver training programs on topics including health equity, social determinants of health, community engagement, and person-centered care
Create engaging learning materials using various modalities (in-person workshops, e-learning, job aids, videos)
Maintain a learning management system and track completion of required trainings
Partner with subject matter experts to develop specialized training content
Provide one-on-one coaching to employees to support their professional growth and development
Support managers in developing their team members and addressing performance challenges
Facilitate peer learning groups and communities of practice
Serve as a trusted resource for employees navigating challenging situations in their work with vulnerable populations
Manage and track employee performance against KPI's during initial 90 day hiring period
Continuously evaluate and refine onboarding, training, and coaching programs based on feedback and outcomes
Stay current on best practices in adult learning, organizational development, and health equity training