HR Manager

Amazon • Canton, MS

1d • Onsite

About The Position

In pursuit of being Earth's Best Employer, our global Human Resources teams,
known as People eXperience and Technology (PXT), drive business success by
fostering a safe, inclusive, and innovative culture. The HR Manager is a key
strategic partner on the NACF PXT team, bringing expertise in leadership
development, employee experience, culture, and change management. This role
balances tactical excellence with strategic insight, leveraging both technology
and human judgment to align local leadership, centralized support, and systems
in delivering high-quality employee experiences.

You will drive operational excellence through strategic leadership at your
site(s), translating priorities into actionable plans while leveraging
technology and data to enhance decision-making. Leading a diverse team of HR
professionals, you'll balance automation with human insight to drive excellence
throughout the employee lifecycle. Success demands operational excellence,
leadership presence, and the ability to connect strategic vision to execution.

The HR Manager leads and is responsible for operational excellence and
organizational health through strategic PXT leadership and effective people
management. They strengthen culture and deliver business results by translating
organizational priorities into actionable plans through their site’s PXT
function. HR Managers execute business goals through hands-on leadership and
data-driven decision making, while partnering with business leaders to improve
leadership effectiveness and employee experience.

You will be expected to work onsite at an Amazon facility, ensuring personal
connection and hands-on leadership where needed.

Requirements

• 5+ years of human resources leadership, or 5+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experience
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management
• Bachelor's degree
• Demonstrated success achieving department goals through data-driven workforce solutions and HR metrics

Nice To Haves

• Master's degree, or MBA
• Experience supporting hourly, front-line, and salaried employee populations
• Knowledge of employment law, employee relations, and HR compliance
• Experience building, leading, and developing high-performing HR teams through effective coaching, mentoring, and people management
• Expertise in core HR functions including talent lifecycle planning, workforce management, and organizational effectiveness
• Experience resolving sensitive employee relations matters
• Experience in implementing solutions that measurably improve employee experience, engagement, and retention
• Experience driving adoption of technology solutions, with experience leading teams through digital transformation and process improvements
• Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner

Responsibilities

• Lead a diverse team of HR professionals with varying levels of experience to drive operational excellence through high-judgment decisions, risk mitigation, and employee experience enhancement. Guide your team in ensuring practices comply with company policies, procedures, and federal, state, and provincial laws or regulations, while fostering their professional growth and expertise.
• Partner with Business Leader(s) to strengthen culture and deliver business results. Create an environment where employees feel safe, valued, and respected through data-driven workforce solutions and effective people management practices.
• Drive talent management and development across all levels, establishing mechanisms for equitable selection, retention, and performance optimization. Coach leaders to build high-performing teams and address performance gaps effectively.
• Monitor employee sentiment through regular floor presence, data analysis, and feedback mechanisms. Hold leaders accountable for delivering positive employee experiences and implement targeted action plans to strengthen culture.
• Champion organizational change through effective stakeholder management and change leadership. Engage teams regularly, remove adoption barriers, and model positive behaviors while maintaining strong partnerships across functions.
• Drive adoption and optimization of HR technology solutions to enhance efficiency, data accuracy, and employee experience. Lead the HR team in developing digital fluency, leveraging analytics for decision-making, and utilizing AI to streamline processes while maintaining a human-centered approach.
• Own end-to-end PXT operational excellence through rigorous process execution, structured inspection routines, and effective use of tools and data. Ensure consistent documentation standards and timely issue resolution while escalating systemic concerns appropriately.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager