Human Resources Mgr. (Bilingual in Mandarin)

ND Paper • Middletown Township, PA

14d • Onsite

About The Position

We are seeking an experienced HR Manager to serve as a strategic business partner with a hands-on, “roll up your sleeves” mindset to help build, scale, and expand the business. This role aligns human resources initiatives with organizational and business objectives while actively supporting both day-to-day operations and long-term growth priorities.

The HR Manager acts as a trusted consultant to management and employees across a broad range of HR functions, including employee relations, talent management, and training and development. The role proactively assesses and anticipates people-related needs and partners closely with the General Manager and other members of management to develop and implement practical, effective HR solutions that support a growing and evolving organization.

This position also requires support coordination related to technical resources, processes, and capabilities. Mandarin bilingual proficiency is required to effectively communicate parent-company objectives, translate technical and operational guidance, and ensure clarity and alignment across teams.

Through strong collaboration and cross-functional partnerships, the HR Manager delivers value-added HR programs and services that support operational goals, strengthen organizational capability, enhance employee engagement, and reflect the company’s overall business strategy.

This position is onsite in Langhorne, PA.

Requirements

• Bachelor’s degree in business with a concentration in Human Resources Management or related degree.
• Minimum of three years’ experience resolving complex employee relations issues
• Working knowledge of multiple human resource disciplines including employee relations, human performance, organizational diagnosis, training, federal and state employment laws
• Strong background in training and organizational development
• Safety knowledge, experience and interest, including regulatory compliance, safety standards, conscious and willing to work in an industrial environment, and being a champion for safety
• Excellent interpersonal and communication skills
• Strong leadership capabilities
• Good time management and multi-tasking skills
• Ability to interact with all levels of the organization
• Strong initiative and perseverance
• Business acumen including cultural awareness and relationship management. Business and financial acumen: ability to understand and contribute to broader business strategy and decisions while appropriately linking HR strategies and programs to support the success of the business.
• Experience in identifying legal requirements and government reporting/regulations affecting HR functions to ensure policies, procedures, and reporting are in compliance.
• Proficient in the advanced features of Microsoft Office software products and HRIS applications.
• Proficiency in Mandarin, spoken and written, required.

Responsibilities

• Demonstrates safety as a core value and establish a safe work environment by actively leading the safe execution of work.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations
• Coordinates training and establishes clear organizational development plans to achieve a high-performance organization
• Consults with line management, providing support and guidance when appropriate
• Provides day-to-day human performance guidance to line management (e.g., coaching, counseling, career development, disciplinary actions
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Provides HR policy guidance and interpretation
• Oversees worker’s compensation and injury management program
• Provides input on business unit restructures, workforce planning and succession planning
• Helps management to identify training needs for business units
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required
• Work beyond normal work schedule as necessary to fulfill position responsibilities
• Carry out other responsibilities related to position as required.
• Manage wage/salary administration process, the performance review process, and benefits administration.
• Serve as a management resource to ensure consistent administration of established policies.
• Support teamwork through training, facilitating, recognition, and communications.
• Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description.

Benefits

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
• Paid holidays, personal days, and vacation days to support work-life balance.
• A 401K retirement plan with a company match and annual fixed contribution
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager