HR Leave Support Administrator

United Ground Express • Chicago, IL

2d • Hybrid

About The Position

The HR Leave Support Administrator is responsible for providing HR support with
a focus on managing employee leaves of absence and general HR administrative
functions.  This role ensures compliance with applicable federal, state, and
company leave policies while also supporting day-to-day HR operations. We’re
seeking someone who demonstrates exceptional attention to detail, maintains
strict confidentiality, and brings a strong customer-service mindset to their
work.

Requirements

• Associate’s degree in Human Resources, Business Administration, or related field (Bachelor’s Preferred), OR applicable experience.
• 2 years of experience in HR administration, leave management, and/or HR.
• Working knowledge of FMLA, ADA and state leave regulations.
• Proficiency in HRIS and Microsoft Office Suite.
• Strong communication, organization, and time-management skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Process and administer employee leave requests in accordance with FMLA, ADA, state leave laws, and company policies.
• Serve as a primary contact for employees and managers regarding leave status, eligibility, and documentation requirements.
• Generate and send required notices, forms, and correspondence accurately and timely.
• Coordinate with Payroll, Benefits, and HR teams to ensure accurate pay and benefit continuation during leave periods.
• Track leave balances, return-to-work dates, and required certifications in the leave management system.
• Support the ADA interactive process by scheduling meetings, documenting discussions, and tracking deadlines for follow-up meetings, accommodations, and reevaluation.
• Maintain confidential employee leave files and ensure compliance with all recordkeeping requirements.
• Identify when complex cases, or disputed accommodation requests should be escalated.
• Offer first-level HR support to employees and managers via the self-service portal, assisting with questions and requests related to policies, benefits, and HR processes.
• Monitor and respond to HR cases and service tickets in a timely, professional manner, ensuring a high level of customer satisfaction.
• Maintain HR data integrity by entering and updating employee information in HR systems.
• Assist with employee engagement initiatives, reporting, and compliance audits.
• Participate in HR projects and process improvement initiatives as assigned.

Benefits

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability
• 401(k)
• Paid Training
• Participation in the UGE annual incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree