HR Intern

Community Access • New York, NY

19h

About The Position

Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The human resources department is responsible for supporting Community Access’ vision, mission and values by delivering excellent customer service in meeting the staffing, compensation, benefits and employee relations needs of the organization. The department works closely with all levels of staff to address and respond to their needs in a professional, trustworthy and timely manner. Internship Overview The HR internship provides hands-on experience in human resources, offering opportunities to learn about recruitment, employee relations, and HR administration. Interns will gain exposure to various HR functions such as onboarding, training, and compliance, while working alongside experienced professionals. The internship aims to assist in the development of practical skills, enhance understanding of HR best practices, and prepare interns for future careers in the field. The Intern will acquire the following skills and experiences essential for success: Create and maintain personnel folders in accordance with organizational standards. Gain comprehensive understanding of the full-cycle employee experience. Develop insight into the agency onboarding process, including procedures from background checks to new hire orientation. Learn fundamental HR compliance practices, such as preparing audits and responding to employee information requests. Participate in HR department meetings to gain an overview of the services provided. Acquire knowledge of general HR correspondence protocols. Support the department as it integrates AI to provide improved customer service. At the conclusion of the internship, we will undergo an assessment geared toward providing the intern with performance feedback, including areas of strengths and areas needing improvement. Additionally, the Intern should have a basic understanding of departmental responsibilities and tasks. Core Principles The job responsibilities of all staff extend to understanding and incorporating certain principles into their work and into their relationships with their colleagues. Underlying these principles and competencies is a commitment to understanding and furtherance of the work of CA, as it relates to their roles and to center the impact of that work to those we serve. These principles are: Accountability Inclusion Direct Communication Racial Equity Quality Work: Mission Alignment & Documentation

Requirements

• Have an understanding, appreciation and commitment to the philosophy and mission of Community Access.
• Establish and maintain polite, professional and effective working relationships with all employees and participants alike during the performance of duties.
• Completion of relevant training program
• Good oral and written communication skills.
• Be creative and flexible.
• Ability to work independently and as part of a team.
• Ability to maintain confidential information, as related to position.
• Good customer service experience
• Intermediate level computer skills in Microsoft Office, and familiarity with navigating various applications and systems.
• Demonstrated flexibility with ability to change priorities with limited notice.

Nice To Haves

• Bilingual candidates are encouraged to apply.

Responsibilities

• Offer clerical and administrative assistance to Human Resources, handling tasks like document filing, organizing records, and entering data.
• Support the Human Resources Director and/or Chief People Officer with administrative duties when requested.
• Help the HR team by assisting in recruitment, onboarding, and offboarding activities.
• Aid the HR team with payroll administration and leave management.
• Collaborate with the HR team on process improvement projects,
• Provide necessary administrative help for Employee Engagement Program and HR-led events.
• Participate in assigned special projects.
• Carry out other tasks as instructed.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 251-500 employees