HR Generalist (HRG)

Agape Care Group•Spartanburg, SC

About The Position

Become a HR Generalist with Agape Care Group! Do you enjoy supporting employees, solving day-to-day challenges, and helping create a positive workplace experience? We are looking for a Human Resources Generalist who is passionate about supporting both employees and leaders with professionalism, responsiveness, and a strong attention to detail. In this role, you will provide hands-on HR support across a variety of functions, including employee relations, onboarding, compliance, and HR administration. You will serve as a trusted resource for employees and managers, helping to ensure consistent application of policies and a positive, compliant work environment. As an HR Generalist, you will assist with performance management processes, support employment actions such as hires, promotions, and transfers, and help address employee questions and concerns. You will play a key role in maintaining accurate HR records, interpreting policies, and supporting investigations as needed. You may also assist with training coordination, partner with Learning & Development, and contribute to HR initiatives that enhance employee engagement and retention. Your work will help ensure HR practices align with company standards while supporting the day-to-day needs of the workforce. And just like all of our team members, our HR Generalists have access to Agape Care’s supportive leadership team, professional development resources, and meaningful opportunities for growth and advancement.

Requirements

Exceptional verbal and written communication skills.
Strong interpersonal and relationship-building capabilities with a customer-focused approach.
Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
Strong understanding of employment laws, regulations, and HR policies; ability to apply them appropriately and consistently.
Ability to understand organizational structure, job architecture, compensation programs, and HR operations.
Demonstrated ability to meet deadlines and adapt in a fast-paced environment.
Strong analytical and problem-solving skills with sound judgment.
Proficient in Microsoft Office Suite and HR systems.
Minimum of 5 years of progressive HR experience, including significant experience resolving complex employee relations issues.
Broad knowledge of HR disciplines including compensation, organizational development, employee relations, diversity, performance management, and federal/state employment laws.
Bachelor’s degree in Human Resources Management or related degree required.

Nice To Haves

SHRM-CP or SHRM-SCP certification preferred, or ability to obtain certification within one year of hire.
UKG HRIS Software Experience preferred.

Responsibilities

Conducts regular meetings with assigned business units to understand talent needs, workforce trends, and operational challenges.
Provides strategic HR consultation and coaching to leaders on organizational development, performance management, employee relations, and talent strategies.
Analyzes HR metrics and trends to recommend proactive solutions, programs, and policies that support business goals.
Manages and resolves complex employee relations matters; conducts impartial, thorough investigations and provides clear recommendations.
Maintains expert knowledge of federal and state employment laws and organizational policy requirements; partners with Legal as needed to mitigate risk and ensure compliance.
Guides leaders through performance management activities including coaching, corrective actions, career development planning, and recognition strategies.
Supports cultural and organizational effectiveness by fostering strong employee relationships, improving morale, and driving retention initiatives.
Provides interpretation of HR policies, ensuring consistency and fairness across the business.
Develops offer terms and supports employment actions including new hires, promotions, and internal transfers.
Contributes to workforce planning, restructuring efforts, and succession planning to ensure long-term organizational readiness.
Identifies training needs within assigned units and partners with Learning & Development to implement aligned solutions; monitors and evaluates training effectiveness.
Supports international assignment processes when applicable.
Performs additional related duties as required.