HR Generalist

Ronald McDonald House Charities of Tampa Bay, Inc.•Tampa, FL

7d•$54,000•Onsite

About The Position

When a child needs medical care, families need more than appointments and answers-they need stability, dignity, and a place to exhale. At Ronald McDonald House Tampa Bay, we remove barriers, strengthen families, and promote healing when children need healthcare-and our team makes that possible every day. The HR Generalist is the person behind the scenes making sure the people who serve families feel supported, prepared, and connected to the mission. If you're the kind of HR professional who believes systems should feel human-and that compassion and professionalism can live side‑by-side-this is your chance to build the people practices that help families stay close when it matters most. Position Summary: The HR Generalist supports the organization's people operations by administering core human resources functions in alignment with organizational policies, employment law, and nonprofit best practices. This role is responsible for employee onboarding, benefits administration, recruitment and hiring support, background checks, training coordination, and employee engagement processes. The HR Generalist collaborates closely with Business Services, House Operations, and leadership teams to ensure a positive employee experience and to support the organization's mission through effective, compliant, and responsive HR operations. This role balances compliance and operational excellence with a people‑centered approach that supports RMHTB's mission and the well‑being of those who deliver it.

Requirements

Bachelor's degree in human resources, business administration, or a related field preferred.
Minimum of five (5) years of experience in an HR or people operations role.
Working knowledge of benefits administration, onboarding, and HR compliance processes.
Proficiency in HRIS platforms and Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational skills and attention to detail.
Ability to handle confidential employee information with discretion and professionalism.
Excellent verbal and written communication skills.
Ability to multitask, prioritize workload, and meet deadlines in a fast‑paced environment.

Nice To Haves

Experience working in a nonprofit or mission‑driven organization.
Familiarity with iSolved, E‑Verify, or similar benefits administration platforms.
Cross‑functional collaboration in mission settings.

Responsibilities

Administer employee benefits programs, including enrollments, changes, and terminations, and serve as a point of contact for employee benefits questions.
Coordinate and process employee background checks in accordance with organizational policy and regulatory requirements.
Support recruitment and hiring activities, including job postings, candidate coordination, and hiring documentation.
Manage employee onboarding processes, including Client Wizard setup, IT support submissions, E‑Verify completion, activation of floating holidays and prorated accruals for full‑time employees, adding employee insurance, Global RMH access, and assigning required iSolved learning modules (sexual harassment, HIPAA, and safety).
Coordinate training and development activities to support employee compliance, growth, and engagement.
Administer and support employee recognition, engagement, and culture‑reinforcing initiatives aligned with RMHTB values.
Ensure employee reviews are completed, documented, and properly filed; send reminders and calendar invitations for all managers as needed.
Collaborate with Business Services, House Operations, and leadership teams to support staffing needs, employee transitions, and continuity of operations across multiple sites.
During periods of high family need or major mission events, this role provides embedded support to ensure uninterrupted hospitality and mission success.
Supporting a positive, inclusive, and mission‑aligned employee experience across the full employee lifecycle, from onboarding through ongoing development and engagement.
Partnering with managers to apply people practices with empathy, consistency, and professionalism, particularly in a family‑centered, emotionally demanding care environment.
Identifying themes, trends, or risks related to employee engagement, morale, retention, or compliance, and providing insights and best practices through a organization wide approach.
Reinforcing a culture of accountability, trust, and care through consistent application of policies, training, recognition, and performance processes.