Director of Human Resources

Elizabeth Richardson Center Inc•Springdale, AR

8h•Onsite

About The Position

The Human Resources Director advances ERC’s mission by leading recruitment, benefits, compensation strategy, compliance, and people-centered policies. This role ensures that ERC attracts, develops, and supports a high-performing and mission-aligned workforce.

Requirements

Strong knowledge of employment laws and regulations.
Familiarity with HIPAA requirements.
Proficiency with HRIS systems.
Excellent written and verbal communication skills.
Strong interpersonal and negotiation abilities.
Outstanding organizational skills, attention to detail, and time management.
Strong analytical and problem-solving capabilities.
Effective supervisory skills.
Ability to adapt to organizational and employee needs.
Ability to prioritize and delegate tasks appropriately.
Bachelor’s degree in Human Resources, Business Administration, or related field; or equivalent related HR experience.
Two to four years of direct HR experience (six years if no degree).
Proficiency in Microsoft Office Suite.
Successful completion of a background check.
Compliance with drug testing requirements.
Reliable transportation.

Nice To Haves

SHRM certification.
Five or more years of HR experience, including at least two years in management.
Experience working with individuals with disabilities.
Nonprofit experience.
Experience with state licensure processes and audits.

Responsibilities

Partner with senior leadership to align staffing, recruiting, and retention strategies with organizational goals.
Screen applicants to ensure alignment with organizational standards and values.
Oversee recruitment, hiring, and onboarding processes for all staff positions
Partner with department leaders to assess staffing needs and create effective hiring plans
Ensure equitable, inclusive, and legally compliant hiring practices
Develop job descriptions, compensation ranges, and performance expectations
Manage employee transitions including promotions, transfers, and offboarding
Serve as a trusted resource for employees and managers regarding HR policies, concerns, and conflict resolution
Oversee performance management systems, including evaluations, goal-setting, and feedback processes
Address employee relations issues, investigations, disciplinary actions, and terminations with fairness and confidentiality
Serve as expert for investigations, disciplinary actions and terminations.
Promote a positive, inclusive, and mission-driven workplace culture
Ensure compliance with federal, state, and local employment laws and nonprofit regulations
Maintain and update employee handbook, HR policies, and procedures
Oversee personnel records and HR systems in accordance with confidentiality and data protection standards
Lead responses to audits, legal inquiries, and employment-related claims
Manage HR information systems (HRIS) and ensure data accuracy and reporting
Develop HR metrics and reports for leadership and board committees as needed
Advance diversity, equity, inclusion, and belonging initiatives across the organization
Support the CAO with managing relationships with insurance brokers, carriers, and the 401(k) provider to deliver a comprehensive and competitive benefits package.
Collaborate with outside counsel on HR-related issues as needed.