HR Director

Highgate Hotels • Ketchum, ID

7d

About The Position

Viceroy Hotels We are seeking an accomplished Director of Human Resources to join our pre-opening team at Viceroy Sun Valley, a landmark luxury resort set to open in Summer 2026. Located at the southeast corner of Main Street and River Street East - the gateway to downtown Ketchum, Idaho - and just minutes from Bald Mountain’s River Run base, this exceptional property will debut as Sun Valley’s first luxury hotel and for-sale residence offering. As part of the Viceroy team, you’ll help bring our signature experiential hospitality to one of North America’s most iconic, year-round mountain destinations. Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. Location The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally. Overview As a member of the Executive Committee, the Director of Human Resources champions, develops and implements consistent property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property colleagues. The Director of Human Resources is responsible for the efficient administration and management of the Human Resources function for the resort and provides oversight to recruiting, training, colleague relations, policies and procedures, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each hotel with the personnel, guidance, and support necessary to achieve their customer service and business objectives.

Requirements

• Previous experience in a similar position in a hotel with training experience required.
• Working knowledge of local employment laws required.
• Excellent interpersonal, analytical, and organizational skills a must.
• Proficient computer skills.
• Must have a great attitude and be service oriented.
• Team player.
• Knowledge of the principles and practices of Human Resources (including administration).
• Thorough knowledge of various Human Resources policies, procedures, local employment law, compliance practices, standards and government regulations.
• Ability to exercise judgment in evaluating situations and utilizing appropriate resources.
• Ability to meet established deadlines and demonstrate excellent time management and efficiency.
• Create, coordinate and execute training initiatives.
• Ability to establish and maintain excellent relations with colleagues and management and maintain confidentiality.
• Work involves the application of professional knowledge and personal judgment to a variety of technical personnel and managerial problems and issues.

Nice To Haves

• Bachelor’s Degree or equivalent preferred.
• Previous pre-opening and/or resort experience preferred.

Responsibilities

• Plans, organizes, directs, coordinates the Human Resources Department's strategy in conjunction with Corporate guidelines and initiatives.
• Advises mangers on how best to resolve colleague issues and concerns; counsels with colleagues and managers, as needed.
• Develop, direct, and oversee overall hotel recruitment and hiring activities.
• Executes and follows-up on Colleague Relations activities.
• Vision Mission and Core Values – keep alive - permanent reminder process.
• In charge of the Induction / Onboarding process.
• Training Responsibility.
• Focus on colleague development for future career growth.
• Overall functional supervision of HODs for all their HR related matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees