HR Data Management Coordinator (Hybrid) - Human Resources, Operations

Washington University in St. Louis • St. Louis, MO

7d • $23 - $36 • Hybrid

About The Position

Provides specialized support in HR data and records management, serving as a primary source of information for their schools and/or departments regarding appointment and payroll policies and procedures. Utilizes Workday to process, troubleshoot, evaluate and support decisions aligned with University policies and data governance standards.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Large, Complex Human Resources/Payroll Service Center Environment (2 Years)
• Computer Navigation, Microsoft Office

Nice To Haves

• Prefer two or more years of college courses in accounting, business, human resources (policy/procedures/law), and/or computer science and experience in Human Capital Management (HCM), payroll and leaves of absence.
• Absence Management, Adaptability, Analytical Thinking, Business, Computer Science, Critical Thinking, Customer-Focused, Deadline Management, Detail-Oriented, Fast-Paced Environments, Human Capital Management Systems, Human Resources (HR), Labor and Employment Law, Payroll, Policies & Procedures, Regulations, Sound Judgment, Teamwork, Workday Software, Working Independently

Responsibilities

• Data Management Ensures on-time and accurate completion of transactions/data entry in a high volume HCM including, but not limited, to creating leave requests, submitting corrections to pay and vacation balances, processing sign-on bonuses and processing transactions.
• Ensures accurate application of academic appointment data to the system as well as various departments which include tenure status, rank, academic track, and named professorships, as needed.
• Adheres to University and HR regulatory standards for data management and integrity and validates supporting documentation.
• Monitors monthly reports including minimum wage (in various states/metro areas), living wage and exempt employee’s salary and works with departments to resolve any issues.
• Enters and audits monthly and biweekly payroll documents for accuracy and timeliness, adhering to University deadlines.
• Customer Service Quickly and effectively responds to all departmental questions related to transactions as well as adheres to timeline driven standards.
• Facilitates problem resolution across HR/Payroll with limited escalations such as: system login and navigation, transaction status as well as policy, program and process questions related to Human Capital Management (HCM), compensation, benefits, Leave of Absence (LOA), time entry and payroll data, academic and information.
• Assists departments with staff salary and merit planning.
• Conducts simple analysis and resolves issues.
• Serves as a liaison to payroll and other areas of the University by responding to high-volume policy and procedural questions in a timely manner.
• Maintains Standards Adheres to established Service Level Agreements (SLAs) and communicates with Team Lead as issues arise to remain in compliance.
• Engages in continual improvement through on-going training.
• Support Provides back-up support and assistance to the team.
• Participates in business process testing and initiatives as appropriate for assigned area of support.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees