HR Coordinator, Senior

United Parks & Resorts Inc•Langhorne, PA

57d

About The Position

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: You'll be one of the first points of contact for all new and returning park Ambassadors. You will be focusing on the recruitment, interviewing, and onboarding of all applicants. You will:

Requirements

At least 18 years of age
At least a high school diploma or GED equivalent.
Proficiency with Microsoft Office with a high aptitude for computer software programs
A passion for customer service
Excellent multi-tasking and time management skills
Strong communication and interpersonal skills
Active listener with the ability to anticipate guests' needs
Flexibility to perform varied duties
Must be able to lift, push, pull and/or carry up to 50 lbs
Position engages in extensive walking and standing throughout entire work shift
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Perform cleaning duties; including use of cleaning chemicals
Must be willing to comply with all SEA grooming guidelines and employment standards
Must be able to work indoors and outdoors, in varying weather, to include extreme heat (both in and out of costume)
Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.
Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
Ability to successfully complete all legal, company and department training requirements within established timelines

Responsibilities

Review applications for frontline and professional positions, and ensure the applicant meets all hiring requirements
Conduct applicant placement interviews (in-person, phone call, and virtual)
Maintain open and consistent communication via text, phone, and email with applicants
Complete paperwork processing appointments, take ID pictures, and print name tags
Track candidate activity and disposition candidates in the applicant tracking system
Assist in identifying recruitment opportunities and hiring strategies
Assist the HR department in various functions including but not limited to administrative duties and internal recruitment activities
Assist the Training & Development team in the implementation of ambassador events
Assist with wardrobe distribution for ambassadors as needed
Greet, assist, and resolve all matters regarding guests, ambassadors, candidates etc. that enter the building
Assist in other areas of the Human Resources department as needed