HR Compliance Manager

Dufry Careers

2d•Onsite

About The Position

The HR Compliance Manager ensures the organization's Human Resources policies, practices, and procedures adhere to all applicable federal, state, provincial, and local employment laws, regulations, and internal standards. This role provides expert guidance and support to Operations leadership, People & Culture Operations teams, and cross-functional business partners while contributing to the design, development, and implementation of compliance initiatives and monitoring legislative changes to help the business proactively address emerging compliance risks.

Requirements

Requires 6 years of experience in HR Compliance, HR Generalist, or a related HR function involving interpretation and application of employment laws and company policies
3-5 years of Hospitality, F&B and/or Retail experience
Training that leads to a strong understanding of federal, state, provincial, and local employment laws across multiple jurisdictions
Demonstrated experience ensuring consistent execution of policies and procedures across multiple locations and jurisdictions
Experience drafting, reviewing, and implementing HR policies and procedures
High attention to detail with ability to maintain accurate documentation and audit-ready records
Strong ability to interpret the broader impact of employment law compliance on day-to-day operations and business risk management
Ability to assess complex compliance scenarios and provide practical, business-aligned solutions
Strong written and verbal communication skills for diverse audiences, from front-line employees to senior executives
Business acumen and also has the mindset required to understand the long-term implications of HR compliance planning and to advance the organization’s goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments

Responsibilities

Supports consistent execution and monitoring of daily HR processes to ensure alignment with applicable employment laws, company policies, and Collective Bargaining Agreements (CBAs)
Conducts comprehensive reviews of existing HR processes and procedures to assess compliance with employment laws, CBAs, and internal standards; recommends improvements to strengthen compliance and streamline practices
Tracks, analyzes, and summarizes legislative and regulatory changes across jurisdictions to support timely updates to company policies and procedures
Prepares initial drafts of policy updates, guidance documents, and compliance communications for senior leadership review and approval
Supports development and rollout of company HR audits by contributing to audit tool design and monitoring corrective actions in coordination with senior compliance leaders
Assists with compliance-related inquiries, audits, investigations, and regulatory responses
Collaborates with People & Culture team members and field leaders to clarify compliance expectations, resolve issues, and promote consistent policy application
Reviews compliance training materials and partners with Learning & Development team to provide feedback and conduct training sessions on policy and legislative changes
Maintains, updates, and develops HR compliance tools and resources, including policy handbooks for the U.S. and Canada
Review and tracks requests for deviations from established HR policies and procedures, ensuring proper documentation and escalation; partners with People & Culture to assess risk and recommend next steps