HR Client Services Coordinator

Hofstra University•Hempstead, NY

28d

About The Position

Reporting to the Assistant Director of Human Resources Operations and working closely with the Senior HR Client Services Administrator, the HR Client Services Coordinator provides tier-one support for all HR related transactions and inquires for designated client groups. Responsibilities include entering personnel transactions into the University Human Resources Information System (HRIS), generating appointment letters, responding to employee inquiries, assisting with employee related events and various HR initiatives. Responsibilities include but are not limited to: Partners with the Sr. HR Client Service Administrator to drive departmental efficiency through the effective delivery of day-to-day HR services. Processes personnel transactions for designated client groups, including new appointments, promotions, reappointments, salary and title changes, and terminations in the HRIS system. Prepares and issues associated appointment letters. Initiates and manages the new hire onboarding process, including preparing personnel files, monitoring all stages of onboarding, and ensuring completion of required employment documents Conducts new hire orientations for faculty, administrators, and staff. Assist with managing projects and timelines and participates as a hands-on contributor toward the successful implementation of various HR initiatives. Provides the highest quality of service to their designated client groups by ensuring timely resolution of all HR related issues and requests. Assist with student employment data entry, including payroll transactions Provides back up reception/front desk coverage as needed. Provides backup for pre-employment background checks to include ensuring timely submission into the ADP system, actively reviewing background checks in progress, sending clearances, and following up with candidates and hiring managers on status as necessary Performs related duties, as assigned.

Requirements

Bachelor's degree or equivalent required.
Minimum 1-2 years related experience.
Ability to always maintain the highest degree of confidentiality and diplomacy, possess a high level of professionalism and be customer service driven and flexible in attitude.
Ability to present information in a clear and concise manner.
Exceptional attention to detail required. Must be able to use meticulous approach to ensure accuracy and precision in every task.
Capable of working independently with little supervision as well as serve as productive team member.
Strong interpersonal, diplomacy, communication and listening skills.
Must have demonstrated ability to multi-task and manage competing priorities.
Ability to work in a fast paced and deadline driven environment.
Proficiency with Microsoft Office products; specifically, Word, Excel, Visio, and PowerPoint.
Must be passionate about delivering outstanding customer service and dedicated to maintaining exceptional quality.

Nice To Haves

Prior experience in technology and/or University setting.

Responsibilities

Partners with the Sr. HR Client Service Administrator to drive departmental efficiency through the effective delivery of day-to-day HR services.
Processes personnel transactions for designated client groups, including new appointments, promotions, reappointments, salary and title changes, and terminations in the HRIS system. Prepares and issues associated appointment letters.
Initiates and manages the new hire onboarding process, including preparing personnel files, monitoring all stages of onboarding, and ensuring completion of required employment documents
Conducts new hire orientations for faculty, administrators, and staff.
Assist with managing projects and timelines and participates as a hands-on contributor toward the successful implementation of various HR initiatives.
Provides the highest quality of service to their designated client groups by ensuring timely resolution of all HR related issues and requests.
Assist with student employment data entry, including payroll transactions
Provides back up reception/front desk coverage as needed.
Provides backup for pre-employment background checks to include ensuring timely submission into the ADP system, actively reviewing background checks in progress, sending clearances, and following up with candidates and hiring managers on status as necessary
Performs related duties, as assigned.