HR Business Partner

Southwest Airlines • Dallas, TX

9h • Onsite

About The Position

As an HR Business Partner, you'll serve as a strategic partner to Technology VPs, specifically within the Tech Ops, Ground Ops, and Customer & Commercial pillars. You'll build trust quickly at all levels of the company and seamlessly shift between high-level strategic conversations and complex Employee matters. In this role, you'll be forward‑thinking, always considering how we can elevate our work, drive consistency, and strengthen our impact on the business. You’ll play a key role in developing and implementing People strategies and programs that support both short‑ and long‑term business goals with the overall objective of attracting, retaining, and developing top talent.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

Requirements

• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction
• Skilled in understanding and applying information to contribute to the organization's strategic plan
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to combine pieces of information to form general rules or conclusions (including finding a relationship among unrelated events)
• Required: High School Diploma or GED
• Advanced-level experience, seasoned and specialized knowledge in Human Resources
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Nice To Haves

• Preferred: Prior experience as an HR Generalist

Responsibilities

• Serve as an advisor by appropriately challenging Leaders, while maintaining strong business partnership and relationships with assigned departments, Executives, and Leaders applying a high degree of confidence
• Collaborate with assigned departments/portfolios to support people initiatives by understanding the organization's objectives, issues, needs, and key success factors
• Develop and maintain partnerships with senior decision makers within assigned department through the development of in-depth knowledge of the business, both strategically and operationally
• Act as a consultant to department's Sr. Leadership Team by analyzing People issues such as retention, morale and recommending solutions in partnerships with People Department Centers of Excellence
• Assist with the preparation of Employee separation notices and related documentation, and conduct exit interviews/chats to determine reasons behind separation
• Coach Leaders on developmental, performance, and career growth
• Facilitate talent content to all levels of Employees up to Executives
• Partner with Organizational Design, Workforce Effectiveness, and Analytics Team projects and initiatives including, but not limited to indirect headcount planning, department re-organizations, and workforce metrics
• Partner with stakeholders with regards to organizational re-design of departments or across multiple departments, including restructuring Teams, capabilities, and developing governance models to help drive effective decision making
• May perform other job duties as directed by Employee's Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED