Human Resources Business Partner

Monroe Ambulance•City of Rochester, NY

2h•$70,000 - $80,000

About The Position

Join our Team! Monroe Ambulance offers a family-friendly environment where you can support your local community. Here you’ll find all departments work together as a team to live out our core values: quality, compassion, and integrity. Position Overview: The Human Resources Business Partner (HRBP) plays a critical role in supporting operational leaders, EMTs, paramedics, dispatch staff, fleet personnel, and administrative teams in a fast-paced, 24/7 emergency response environment. You’ll be in the middle of the action — coaching leaders, solving real problems, elevating the employee experience, modernizing processes, using data to influence decisions, and helping shape the overall future of what HR looks like at Monroe Ambulance.

Requirements

Bachelor’s Degree in Business Administration, Human Resources Management, or related field with 4+ years of progressive HR experience (HRBP or strong HR Generalist background).
Ability to build relationships with frontline and leadership teams.
Comfort supporting hourly, shift-based, or 24/7 operations.
Confidence in managing employee relations independently.
Strong knowledge of employment laws, HR best practices, and HR data analytics.
Data curiosity — you like using numbers to tell a story.
High emotional intelligence and the ability to build credibility quickly.
Ability to travel occasionally to local events to help promote the Monroe brand and services to the community.

Nice To Haves

Experience in healthcare, emergency services, logistics, or high-growth environments is a big plus.
HR certifications (PHR, SHRM-CP, etc.) are great — but impact matters more than letters. You can earn your certifications while growing with us.