Human Resources Business Partner

Citizens Financial Group•Johnston, RI

1d•$140,000 - $150,000•Onsite

About The Position

The HR Business Partner (HRBP) for Enterprise Technology & Security (ETS) is a strategic advisor to technology and security leaders, driving a focused, high-impact people agenda that enables business performance, operational excellence, and innovation. This role partners closely with leaders across engineering, infrastructure, cyber security, data, and risk to shape and execute talent strategies that strengthen leadership capability, enhance team effectiveness, and ensure a competitive and engaging employee experience in the U.S. market. As part of a broader global ETS HR model, this role ensures strong alignment with global priorities while delivering tailored, on-the-ground support to U.S. teams.

Requirements

6+ years of progressive HR experience, including HR business partnering in complex, matrixed organizations
Experience supporting technology, security, or digital organizations preferred
Strong business acumen with the ability to connect talent strategies to business outcomes
Demonstrated experience in organizational design, workforce planning, and change management
Experience operating in a global model, including partnership with offshore/GCC teams
Exceptional stakeholder management and influencing skills, with ability to coach senior leaders
Data-driven mindset with comfort leveraging metrics and insights
Strategic Agility: Anticipates future talent needs and aligns people strategies to evolving business priorities
Influence & Partnership: Builds trust and credibility with senior leaders; challenges constructively
Enterprise Mindset: Balances local priorities with enterprise and global considerations
Execution Excellence: Translates strategy into disciplined, measurable outcomes
Talent Champion: Passionate about developing diverse, high-performing teams

Responsibilities

Partner with ETS leadership teams to align people strategies with business priorities, including transformation, resiliency, and innovation agendas
Serve as a trusted advisor to senior leaders on organizational design, leadership effectiveness, and team performance
Translate business strategy into actionable workforce and talent plans
Lead workforce planning, including hiring strategies, location decisions, and skill-based talent planning across critical areas (e.g., cyber, cloud, data, AI)
Drive strategies to attract, develop, and retain critical technology and security talent (e.g., cyber, cloud, AI, data)
Enable internal mobility and career pathways to strengthen the talent pipeline
Lead organizational design initiatives to optimize structure, spans/layers, and operating models
Support leaders through change, including large-scale transformations and new capability build-outs (e.g., COEs, GCC expansion)
Diagnose organizational health and implement targeted interventions to improve engagement and performance
Coach and develop leaders to strengthen leadership capability, inclusion, and team effectiveness
Drive engagement strategies aligned to the ETS employee value proposition and global people plan
Partner on succession planning and development of “ready now” and emerging leaders
Lead performance management processes, including calibration and differentiation of top talent
Partner with Compensation to ensure competitive and equitable pay practices aligned to market dynamics for tech and security talent
Guide leaders through complex performance and employee relations matters
Leverage specific people data to inform decisions on hiring, retention, engagement, and performance
Provide actionable insights to leaders on workforce trends and risks
Track and measure impact of HR strategies across ETS teams