HR Business Partner Director

USAA • San Antonio, TX

2d • Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated HR Business Partner Director, you will be supporting the Risk clients within both the Association and Bank. This leader will provide insights, influence, and inform long-term talent strategies that align with business and HR objectives. Deliver business value as a key advisor, partner, and coach to senior executive leaders, providing thought leadership in formulating and influencing strategic plans for the organization. Collaborate with peer HR teams to develop innovative talent solutions that drive organizational excellence and operational efficiency. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position.

Requirements

• Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 8 years of relevant work experience in one or more human resource disciplines, or business consulting/analysis experience with a focus on driving strategic initiatives.
• 5 years of experience in developing and leading talent solutions aligned to business objectives as an HR Business Partner or in a similar role.
• Demonstrated experience telling impactful stories with data and insights and influencing senior leaders on complex matters, decisions, and solutions to include building and presenting executive level artifacts to drive decision-making and business outcomes.
• Extensive experience designing and developing long-term strategies aligned to business objectives and driving meaningful change in a matrixed environment.
• Extensive experience leveraging advanced business or industry knowledge in the development of strategies aligned to organizational objectives.
• Strong problem-solving skills, including the ability to holistically analyze situations and determine appropriate, integrated outcomes.
• Strong interpersonal and communication skills with demonstrated ability to quickly build trust and relationships among senior level and/or c-suite leaders and peers.
• Ability to tailor messaging to various levels in the organization.

Nice To Haves

• Strong experience in coaching and/or coaching specific certifications
• Risk and/or Bank/Technology acumen
• Experience in other HR disciplines (i.e. Employee Relations, Compensation, Talent etc.)
• US military experience through military service or a military spouse/domestic partner

Responsibilities

• Develops innovative, agile, proactive, and cost-effective HR strategies in alignment with business objectives and related people plans and influences senior executive leaders with recommended talent solutions.
• Distills macro talent strategies and tailors application for the unique needs of each functional area assuring business effectiveness.
• Responsible for driving a culture of innovation, agility, and growth mindset within their client portfolio by collaborating with senior executive leadership to align HR strategies with business objectives.
• Leverages business acumen related to business goals, objectives and unique talent needs to inform and influence enterprise talent offerings across the HR portfolio.
• Operates with a digital-first mindset to drive competitiveness, agility, and differentiated business capabilities.
• Leverages data and industry insights in the design of strategic HR solutions.
• Independently leads end-to-end complex organizational design, operating model efforts and other HR initiatives.
• Diagnoses talent needs and designs fit-for-purpose strategies.
• Leads complex programs and initiatives with broad, cross-functional impact.
• Accountable for strategic approaches and inputs that inform strategic and operational workforce plans and associated cost of labor.
• Proactively partners with business leaders, Finance and Workforce Planning partners to help ensure alignment with cost of labor targets.
• Provides trusted advice and coaching to senior executive leaders and serves as a strategic catalyst and change champion.
• Effectively challenges senior executive leaders and delivers difficult messages as needed.
• Mentors and provides leadership and guidance to other HR Business Partners, HR advisors and COE partners.
• Seeks diverse perspectives from broad network of resources in the development of strategies and solutions.
• Operates as “One HR,” working in partnership with COE leaders to evaluate and drive HR approaches and processes, influencing improved outcomes in support of changing business needs.
• Responsible for thought leadership and strategic insights to drive enterprise HR initiatives or solutions.
• Continuously evaluates HR approaches and processes, influencing improved outcomes in support of changing business needs.
• Drives people-related business outcomes and proactively provides valuable insights on both internal and external environments regarding talent identification and organizational blind spots.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
• These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Director