HR Assistant

Boston Senior Home Care•Boston, MA

14d•$40,000 - $50,000•Hybrid

About The Position

Under the direction of the Associate HR Director, the HR Assistant will provide exceptional human resources services in support of all operations across Agency divisions and departments. Responsibilities will include complex and routine work in all functional areas of HR. This position is a dedicated individual who supports the HR team in resolving employee inquiries. This position actively applies foundational and knowledge of HR best practices based on employment and labor laws, and company policies and procedures, to ensure compliance with federal- and state-specific guidelines. The HR Assistant is an important member of all departments' service component, focused on providing excellent customer service to our staff. In addition, the HR Assistant also supports benefits and employee relations, and provides administrative support with the day-to-day activities of the HR team. The incumbent is required to assist in other areas of the HR function, including projects, scheduling and other administrative tasks as required.

Requirements

Associates degree in Human Resources, Business or related field, Bachelor's preferred.
Strong communication, verbal and written, as well as strong relationship building skills are required.
Experience with HRIS systems preferred.
Exceptional problem-solving and expert decision-making skills a must.
Must possess excellent organizational skills and must be detailed oriented.
Comfortable working with a professional and diverse employee population.
Ability to work with and maintain sensitive and confidential information required.
Excellent customer service skills, ability to actively contribute as a team player.
Ability to work in a fast-paced environment while maintaining high standards of accuracy with superior attention to detail required.
Flexibility and ability to prioritize while alternating between tasks.
Adaptability and willingness to consistently learn new skills.
Proficiency in Microsoft Office Suite and other related computer applications required.

Responsibilities

Works closely with the Associate HR Director in the management of benefits and employee relations activities.
Assists with the delivery of training and development activities.
Assists with responding to employee benefits, vendors and agency inquiries.
Communicates with employees about resolving issues that relate to the employment experience.
Serves as first point of contact for HR inquiries within assigned region(s), responsible for answering form related requests and policy and procedural questions.
Coordinates with the Associate HR Director on benefits eligibility for staff members.
Utilizes the HRIS systems to support management of workforce.
Maintains ongoing communication with field staff matters related to management of time and attendance.
Help support all types of leaves (FMLA, PFML, ADA, etc.)
Assists the Associate HR Director with the administration of Unemployment and Worker's Compensation claims.
Enters new, updates, and maintains HR reporting systems to ensure accuracy and data integrity.
Create spreadsheets, generation/creation of reports and forms. Utilizes HR reporting system in developing, preparing and distributing routine HR reports.
Review employment documentation, pre-employment checks, I-9's, for compliance and communicate correction requests to Associate HR Director and appropriate employees as required.
Conducts new hire orientation, assists with onboarding and Agency trainings.
Coordinates HR team calendars, book appointments, and tracks materials for various training programs, acquisitions and other initiatives.
Provides administrative support to the CHRO, Associate HR Director and Office Resources Supervisor.
Assists in the maintenance of Agency mailroom and coordination with shipping and receiving orders.
Provides coverage of internal switchboard system, as needed.
Assists with distribution of company-wide HR correspondence as needed.
Performs other related duties as assigned or requested.