HR Assistant Manager - Recruitment & Staffing

Avion Hospitality Employee Services LLCKansas City, MO
4d

About The Position

JOB SUMMARY: The Assistant Human Resources Manager is an entry level management role on the HR team. As a member of the property Human Resources support staff, this individual works with the Human Resources team to carry out the daily activities of the Human Resource Office, with a primary focus on recruitment and staffing. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees, enable business success, and ensure compliance with federal, state, and local regulations and operating procedures. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Requirements

  • At least 1 year of progressive Human Resources experience in a hotel or a related industry and/or a 4- year college degree and at least 1 year of related experience.
  • College coursework in a related field is helpful.
  • Familiarity with and knowledge of employment laws and ensuring that the property complies.
  • Must be proficient in Windows Operating Systems.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must routinely meet deadlines.
  • Must be able to multitask.
  • Must effectively handle workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.

Responsibilities

  • Approach all encounters with guests and Associates in an attentive, friendly, courteous, and service- oriented manner.
  • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling, which will vary according to the hotel's needs.
  • Maintain high standards of personal appearance and grooming, including compliance with Avion Hospitality's dress code and wearing a name tag when working (per brand standards).
  • Comply with and ensure adherence to Avion Hospitality’s standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a warm and friendly demeanor at all times.
  • Associates must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow Associates.
  • Maintain thorough and current knowledge of all Human Resources/Associate regulations and laws and ensure that the property complies.
  • Responsible for all aspects related to the hiring of associates, including job postings, recruitment, interviews, screenings, and reference checking.
  • Develop and monitor recruitment resources, including job fair participation, community networking, etc.
  • Recommend and/or process all Associate transitions, i.e., new hire, transfer, promotion, etc.
  • Assist in creating a positive team-oriented environment which focuses on the guest, through Associate development and motivation.
  • Communicate new policies, information, and directives to all Associates.
  • Instruct staff in the interpretation of HR policies and procedures.
  • Ensure staff compliance with HR policies and procedures.
  • Assist with Associate benefits programs.
  • Maintain an open-door policy.
  • Monitor and analyze turnover statistics.
  • Update and submit required reports in a timely manner.
  • Establish and maintain a safety incentive program.
  • Practice positive Associate relations, including coaching, counseling, and discipline.
  • Participate in orientation programs and oversee new hire onboarding.
  • Ensure managers are using coaching, counseling, and discipline to address issues/concerns.
  • Condense and expedite paperwork, develop internal communications, and improve record-keeping.
  • Manage resume and application files.
  • Participate in hotel culture initiatives and recognition/engagement programs and events.
  • Attend meetings/training as required by management.
  • Perform other duties as requested by management.
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