HR Administration Coordinator

BIG Solutions • Louisville, KY

16h • Remote

About The Position

We are a growing HR consulting firm that partners closely with organizations to make payroll and benefits administration smooth, accurate, and human. Our work is detail-driven, fast-moving, and highly client-focused—but we also value collaboration, trust, and supporting one another as a team. We’re looking for a highly organized and proactive HR Administrative Professional to support our Payroll and Benefits Administration team and help ensure our clients feel well cared for every step of the way.
This role is a key support position within our Payroll and Benefits Administration team. You’ll be trained in multiple payroll and HRIS platforms and will serve as the primary backup for all client payrolls we run. You’ll also work across a variety of benefits systems and help manage incoming administrative requests from our clients. This is a remote position, with some in‑office meetings and occasional onsite client meetings. It’s ideal for someone who is responsive, efficient, and enjoys anticipating needs—often before they’re explicitly stated.

Requirements

• Experience in an administrative role; HR, payroll, or benefits experience is strongly preferred
• Exceptional time management and organizational skills
• Strong attention to detail and commitment to accuracy
• Excellent written communication and documentation skills
• Highly responsive, service-oriented, and dependable
• A proactive mindset—able to anticipate needs, not just respond to requests
• Comfort learning and working within multiple systems at once
• Professional discretion and ability to handle confidential information

Responsibilities

• Provide administrative and operational support to the Payroll and Benefits Administration team
• Become trained and proficient in multiple payroll and HRIS systems
• Serve as the primary backup for all client payroll processing
• Support benefits administration across a variety of benefits platforms
• Triage and manage administrative requests from clients, ensuring timely, accurate, and thoughtful responses
• Provide client support at the direction and delegation of the Payroll and Benefits Administration team
• Maintain clear, thorough, and well-organized documentation of processes and client-specific details
• Manage multiple priorities and deadlines with efficiency and care
• Proactively identify gaps, issues, or upcoming needs and take initiative to address them

Benefits

• Mostly remote work with purposeful in‑person collaboration
• A supportive, professional team that values trust and accountability
• Exposure to multiple clients, industries, and HR systems
• A meaningful role where your organization and responsiveness directly impact client experience
• Great benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed